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Service Delivery Head - IT Infrastructure

Service Delivery Head - IT Infrastructure

Atlas

4 - 5 years

7 - 8 Lacs

Pune

Posted:4 hours ago| Platform:

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Skills Required

Change management Manager Quality Assurance Talent acquisition Access management Conflict resolution IT infrastructure Agile Infrastructure Business strategy infrastructure services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your role

Your Role

- As the Service Delivery Head for IT Infrastructure, you will play a crucial role in defining and executing the strategic direction for the digital infrastructure at Atlas Copco. Your leadership will guide the infrastructure teams at the Global IT Hub in India to align our services with the evolving needs of both internal and external stakeholders.
- You will anticipate and adapt our infrastructure services to meet shifting customer demands, ensuring seamless integration with our overall business strategy.
- Cultivating strong stakeholder relationships through effective communication will be essential in this role as you lead initiatives to strengthen collaboration across various departments and teams.
- Your focus on talent acquisition and mentoring will foster an environment of continuous learning and skill enhancement, allowing the team to thrive in a competitive landscape.
- Driving a culture of innovation is a key expectation; you will leverage emerging technologies to deliver breakthrough solutions that position Atlas Copco as a leader in the industry.
- Resource optimization will be a daily endeavor as you monitor efficiency in project execution, always striving for improvement in delivery quality and customer satisfaction.
- You will represent Atlas Copco at industry tech forums, engaging with external partners to enhance the impact of our infrastructure initiatives.

To succeed, you will need

To Succeed, You Will Need:

Proven experience in managing complex IT infrastructure projects, adept at crafting detailed project plans, with a strong emphasis on delivering results within budget and designated timelines.

Demonstrated ability to lead and manage cross-functional teams, with relevant experience in conflict resolution and fostering a positive team atmosphere.

Hands-on knowledge of key infrastructure components, including but not limited to Network, Cloud, Data Centre, and Identity Access Management (IAM).

A robust understanding of infrastructure-related processes, encompassing change management, system updates, and performance monitoring.

Familiarity with Agile project methodologies to enhance team performance and productivity.

Exceptional communication skills, enabling you to effectively convey technical concepts to a diverse audience that includes both technical and non-technical stakeholders.

Experience in quality assurance processes to ensure that all services and products meet high standards of reliability and quality.

Personality Requirements:

Your enthusiasm and vision for the future will inspire those around you.

Excellent verbal and written communication skills, facilitating clear and concise information sharing.

A strong sense of entrepreneurship and openness to diverse perspectives shall be a hallmark of your professional demeanor.

A customer-first mentality paired with professionalism, a proactive approach to problem-solving, and the ability to work effectively under pressure will distinguish you in this role.

Your collaborative spirit will be essential in integrating smoothly with existing teams while fostering a culture of knowledge sharing.

In return, we offer

This pivotal position is not just about managing infrastructure; its about shaping the future of Atlas Copco s digital landscape.

You will gain global exposure and unique opportunities to innovate within a forward-thinking organization.

If you are looking to challenge yourself on the technological forefront and create a center of excellence in infrastructure, this position is perfect for you.

The role provides ample opportunities for networking with technical experts across the company, enhancing your professional growth and collaboration.

Your role will also involve nurturing a robust local ecosystem, bringing significant advantages and value to Atlas Copco that drive mutual growth.

Job location

Job Location:

Pune, India

This role offers a hybrid working arrangement, enabling you to split your time effectively between remote and on-site work at our Pune office. This flexibility is designed to support work-life balance while ensuring that you have the resources and collaborations necessary for success.

Contact information

For further inquiries, please reach out to:
Talent Acquisition Team, Atlas Copco Group Phone: +91-XXXX-XXXXXX Email: careers@atlascopco.com

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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Service Delivery Head - IT Infrastructure