Posted:13 hours ago|
Platform:
On-site
Full Time
Act as the primary point of contact for customers regarding service queries and requests.
Coordinate with internal departments and service teams to ensure timely resolution of issues.
Handle customer complaints professionally and provide effective solutions.
Maintain records of service activities, schedules, and follow-ups.
Prepare and share reports related to service performance and client feedback.
Support management in improving customer experience and service efficiency.
Ensure compliance with company policies and service standards.
Qualifications & Skills:
Job Type: Full-time
Pay: ₹16,000.00 - ₹20,000.00 per month
Work Location: In person
Speak with the employer
+91 7888780061
Fermex Solutions LLP
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