Service Coordinator

1.Assess the service needs of clients and connect them with the correct provider
2.Create and maintain a directory of service providers and resources3.Create and maintain a database of clients and client needs4.Assess client issues and provide recommendations to fix problems5.Ensure each client is given the necessary services and follow up to fill ongoing service needs6.Maintain good relationships with service providers and clients to keep customer base7.Expand the list of resources and providers to assure there are no gaps in servicesAnswer telephones and respond to email inquiries in the office

8.Assisgn Service Technicians for service.

Qualifications for Service Coordinator
1-3 years of industry experience or a related customer service experience requiredPrevious administrative experience preferredProficient skills in Microsoft Office, including Microsoft Word and Microsoft ExcelExcellent customer service and problem-solving skillsHigh quality organizational skillsThe ability to work well under deadlines and to multitask

Languages : Preference for Hindi speaking candidates.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Muvattupuzha, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Work Location: In person