2 - 6 years

0 Lacs

Posted:2 months ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a service advisor, you will be responsible for providing exceptional customer service and support to clients who visit our service center. Your main role will involve assisting customers in scheduling service appointments, discussing vehicle issues, and recommending appropriate services based on their needs. You will also be required to maintain accurate records of customer interactions, service history, and invoices. Additionally, as a service advisor, you will work closely with the service technicians to ensure that all repairs and maintenance are carried out efficiently and to the highest quality standards. You will communicate with customers regarding the status of their vehicles, provide cost estimates, and address any concerns or questions they may have regarding the service process. To excel in this role, you must have excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment. A thorough knowledge of automotive systems and repair processes is also essential. Above all, you must be committed to delivering outstanding customer service and ensuring that every client leaves satisfied with their service experience.,

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