Service Advisor

• Greet customers courteously and understand their vehicle concerns or service requirements.
• Open job cards and record all customer complaints and service instructions accurately.
• Provide cost estimates and obtain customer approval before beginning any work.
• Coordinate with the workshop team to ensure smooth job flow and timely completion of service.
• Update customers on job status, additional repairs (if required), and delivery time.
• Conduct a final inspection (jointly with the customer if possible) before vehicle delivery.
• Explain the work carried out, billing details, and warranty coverage clearly to customers.
• Handle customer complaints promptly and ensure high levels of satisfaction.
• Maintain service records, follow-up on pending jobs, and ensure all documentation is complete.
• Promote value-added services, service packages, and accessories where appropriate.
• Diploma / Degree in Automobile or Mechanical Engineering preferred.
• 1–3 years of experience in a service advisor or customer-facing role (automobile industry preferred).
• Freshers with good communication and technical knowledge may also apply (if entry-level role).

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

• Internet reimbursement

Work Location: In person