Server Management Engineer

Role & responsibilities

Job Description:
• Overall 4 8  years’ Experience in Server Management Administration (Linux).• Experience in Server (physical/VM) installation, maintenance & decommissioning.• Profound Linux OS operations experience.• Knowledge in hypervisor operations (XEN and VMware).• To have good knowledge in LVM, DNS, LDAP and IPTables.• To have good troubleshooting skills in server down situation.• Knowledge in physical server management.• Additionally, associate level knowledge in at least one public cloud landscape (AWS, Azure, GCP).• Basic knowledge in automation tools and (e.g. chef) and scripting (e.g. bash, Perl)• Additionally, knowledge/experience in using GitHub and Jira would be beneficial.• Any experience in monitoring with Prometheus on docker setup and/or ELK stack would be beneficial (notmandatory)• Any knowledge for central infrastructure services is recommended and highly beneficial (SecurityGroups/RPM/Rsync/Mail/Active Directory/Chef automation/Nagios/repository management/Monitoring)• Able to provide knowledge transfer from certain technology areas towards 2nd level technical support.

Roles & Responsibilities:

• Deliver 3rd level technical support in compliance with customer SLAs
• Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes• Server installation, maintenance, monitoring, decommission and special configurations beyondautomated tasks• Storage Operations based on netapp-nfs• Package/repository management and OS image maintenance• Patch Management using BladeLogic Automation• Server related Monitoring/Alert configuration and rollouts• Performance tests and analysis• Root Cause Analysis for customer incidents• Service/Task documentation, testing, quality management and knowledge transfer• assist 2nd level technical support in complex tasks• willingness to participate in an OnCall setup which may include weekends or public holidays if requiredby the project