Server Hardware Engineer - L1 - (1)

2 - 3 years

0 Lacs

Posted:4 months ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Customer Name BSE LTDLOCATION MumbaiDOMAIN HardwareLevel (L1/L2/L3) L1

Required Relevant Domain Experience 2-3 Years Relevant Experience

Job Type (Onsite/Remote) OnsiteShift details (General/ 24X7) Onsite support 24 X 7Qualification B.E./Diploma/BSC/BTech (No education gap, Full time)
  • B.E. / Diploma [ In Computers Science, IT ,
Electronics & Telecommunication ] [ Civil and
Mechanical not preferred]
  • B.Sc. -IT
  • BCA or MCA [ Full time course from reputed
University]
  • No gap in education [ Passing year for S.S.C , H.S.C.
and Degree/Diploma to be mentioned]Certifications Required if ANY Relevant Certification (Preference)Specific Remarks/Requirement bycustomer Server Hardware support with basic troubleshooting skillsand expertise in part replacementRole PurposeServer Hardware support with basic troubleshooting skills and expertise in part replacement

Job Responsibilities

  • Proactive Monitoring of all the servers using BSE tools
  • CPU & Memory utilization & monitoring.
  • Expertise in part replacement of Server hardware
  • Respond to and own Incident till resolution
  • Engage customer contracted hardware and software support vendors to facilitate incident
resolution
  • Work with customer support teams to review & resolve incidents
  • Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or
involvement of third party vendor is required.
  • Raid and iLO configuration of HPE server
  • Correlate related incidents together into a problem ticket and manage through the problem
management process
  • Implement best practice configurations relating to specific vendor recommendations
  • Basic Server hardware troubleshooting
  • Server hardening as per the policy recommendations by BSE
  • Server Inventory Management
Technical Skills/Knowledge Requirement
  • Expertise in part replacement of Server hardware (Must)
  • Raid and iLO configuration of HPE server (Must)
  • Basic Server hardware troubleshooting (Must)
  • Server Inventory Management (Good to Have)

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