Senior Windows System Administrator

As a Windows System Administrator, you will play a crucial role in supporting, managing, and enhancing the global IT infrastructure. Your responsibilities will include: - Infrastructure & Systems Management: - Manage and monitor servers, storage, virtualization platforms, and network components. - Configure, install, test, and maintain Windows-based systems and related infrastructure. - Administer Active Directory, Azure AD, O365, Teams, Exchange, and related Microsoft services. - Security & Compliance: - Implement and maintain security policies, endpoint protection, and threat-prevention tools. - Manage patching strategies for servers and workstations. - Oversee backup, recovery, and business continuity processes. - Operational Support: - Handle incident monitoring, alerting, troubleshooting, and escalation. - Support a distributed and remote workforce across different time zones. - Maintain documentation, lifecycle management, and asset tracking for IT systems. - Optimization & Improvements: - Identify system improvements and contribute to technology upgrades. - Manage domain names, DNS, and SSL certificates. - Ensure systems operate within agreed service levels and performance benchmarks. - Project & Collaboration: - Work closely with cross-functional teams on infrastructure projects. - Provide reporting on system health, project progress, and operational metrics. - Assist in budget planning for infrastructure and technology initiatives. Qualifications Required: - Bachelor's degree in Information Technology (or equivalent hands-on experience). - 8-10 years of experience administering Microsoft server environments. - 5+ years of hands-on experience with O365, Azure, Teams administration. - Strong experience with AD management, group policies, patching, automation, and system monitoring. - Experience with VMware or other virtualization platforms. - Experience with SAN/NAS storage, enterprise backup tools, and resource/capacity planning. - Experience supporting distributed/remote users. - Strong troubleshooting, communication, and customer service skills. The company is results-driven and accountable, process-oriented with strong documentation habits. They value a strong communicator with excellent written and verbal English skills, a collaborative team player with strong relationship-building abilities, and high commitment to customer satisfaction and service quality.,