Senior Visa Operations (Implant)

Job Description

Senior VISA Operations (Implant) Educational Qualification: Graduate in any discipline Experience: 2-5 Years Location: Mumbai Shift: Day Key Responsibilities: Experience in managing the Visa stamping process as an implant executive or client management executive Manage the client expectations and deliverables effectively in a timely manner by setting up a seamless process which is not people dependent rather a process oriented In depth knowledge of visa processing for North America, Europe, Middle East and APAC countries Visa Checklist to be maintained and managed for accuracy above listed regions for all the visa categories like (Business, work visa, Dependent and Tourist) The checklist to be maintained on the centralized server with the version control document and should be reviewed every month or as and when there are changes to the process. Validation of the visa applications and supporting documents for 100% accuracy and is in adherence to the Consulate / Embassy requirements Guiding the employees / client SPOC on the consulate / Embassy requirements which are mandatory for visa submissions Accurate visa information to be shared with the client SPOC / Applicants against the Queries raised by them Co-ordination with the TTK Back-office team for process updations or collection / submission of the applications / passport at VFS / consulates Immigration alerts / changes to be communicated to the client SPOC at regular intervals Good rapport building with the VFS Global and Embassy / Consulate officials Co-ordination or collaboration with the client SPOC / employees in understanding the client requirements and delivering as per the agreed terms and conditions Create knowledge base of the operational activities and keep updating the database with the latest regulations / immigration act and visa checklist. Bring innovative ways on process enhancement which is effective and efficient and share the knowledge to the team on real time basis (Case Study/ Experience sharing) Preparation of covering letter / support letter for the visa application To communicate with employees and managers / Client SPOC on the progress of the applications. Need to adapt and learn new geographies based on the business requirements. Coordinate and track all immigration activities end to end process. Maintain MIS and reports and present it weekly or monthly reports to Ops head as per the requirement with detailed analysis report and trends. Candidate Profile: Hands on Experience in drafting and managing the US non-immigration worker visa petitions. Very good communication skills both orally and written with willingness to learn and self-starter. Good knowledge on visa process for USA, EMEA and APAC region is mandatory. Should be able to work on Excel and create reports. Prior experience as an implant executive at the clients location is an added advantage Should have knowledge about /immigration laws Should be a good team player. Can work efficiently with minimum supervision and should be able to handle work pressure and flexible for taking new area of learning