Senior UX Researcher

Job Title:

Senior UX Researcher

Role Overview:

Trellix User Experience team is seeking a highly skilled and experienced Senior User Experience Researcher to drive impactful user-centered insights for our cutting-edge cybersecurity solutions. You will lead complex research initiatives, strategically influence product direction, and mentor junior researchers, all while delivering actionable findings that solve critical cybersecurity challenges. Leveraging your deep expertise in research methodologies and your exceptional communication skills, you will empower cybersecurity professionals to excel in high-pressure environments. Join our diverse and dynamic team and contribute to meaningful work that shapes the future of cybersecurity.

About the role:

• Lead complex, strategic research initiatives:Design and execute comprehensive research studies, including in-depth interviews, ethnographic studies, and advanced usability testing, to inform product strategy and design decisions.
• Employ advanced research methodologies:Leverage experimental design, ethnographic methods, and statistical analysis to conduct rigorous contextual inquiries and validate design concepts.
• Drive product innovation:Translate complex research findings into actionable insights and strategic recommendations that directly influence product roadmaps and design direction.
• Mentor and guide junior researchers:Provide guidance, coaching, and mentorship to junior UX researchers, fostering their professional growth and development.
• Champion user-centered design:Promote and evangelize Trellix s UX principles and best practices across the organization, contributing to a culture of user-centricity.
• Collaborate with cross-functional teams:Partner closely with product managers, designers, and engineers to ensure research findings are integrated seamlessly into the product development process.
• Communicate research impact:Effectively communicate research plans, findings, and recommendations to stakeholders at all levels, including executive leadership.
• Proactively identify research opportunities:Anticipate user needs and identify emerging trends to inform future research initiatives and product innovation.

About you:

• 5 to 7 years of progressive UX research experiencewith a Bachelor s degree in Human-Computer Interaction, Psychology, Sociology, or a related field; or a Master s degree or equivalent advanced experience.
• Expert-level proficiencyin applying user-centered design principles, design thinking, and a wide range of qualitative and quantitative research methodologies.
• Proven track recordof leading complex research projects and delivering impactful insights that influence product strategy.
• Exceptional communication and presentation skills,with the ability to articulate complex research findings to diverse audiences.
• Strong leadership and mentoring skills,with the ability to guide and develop junior researchers.
• Demonstrated ability to build and maintain strong relationshipswith cross-functional teams and stakeholders.
• Highly analytical and detail-oriented,with a passion for uncovering user insights and driving product innovation.
• Cybersecurity experience is highly desirable.
• Portfolio demonstrating a variety of research methods and impact.

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.