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Sunglow Digital Services
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Senior Telecaller

Senior Telecaller

Sunglow Digital Services

2 - 4 years

2 - 3 Lacs

India

Posted:5 months ago| Platform: GlassDoor logo

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Skills Required

marketing seo ads data crm development service outreach strategies communication

Work Mode

On-site

Job Type

Full Time

Job Description

Experience Required:

2–4 years in telecalling/sales, preferably in digital marketing or advertising services.

Key Responsibilities:

Make outbound calls to potential leads for digital marketing services (SEO, Google Ads, Social Media Marketing, Website Development).
Understand client requirements and pitch relevant digital marketing services confidently.
Follow up with interested prospects to convert them into qualified leads for the sales team.
Maintain and update lead data, call status, and client interactions in CRM tools.
Coordinate with the business development team for smooth lead handover and closure.
Achieve weekly and monthly targets for calls, follow-ups, and lead generation.
Handle inbound queries related to digital marketing services and explain service offerings clearly.
Guide and mentor junior telecallers to improve team performance and lead quality.
Provide feedback on call scripts and outreach strategies to improve conversion rates.

Requirements:

Proven experience in telecalling/lead generation, preferably in digital marketing.
Strong communication skills in English and Hindi.
Good knowledge of digital marketing services (SEO, SEM, Social Media, etc.).
Ability to handle objections confidently and nurture leads effectively.
Basic knowledge of CRM tools and Excel.
Target-driven with excellent follow-up discipline.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

Day shift

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

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