Senior Technical Writer

Job Description

A Technical Writer collaborates closely with engineers, product managers, and other stakeholders to ensure accuracy and clarity in all documentation. The key responsibilities of a Technical Writer include: Responsibilities: Develop and maintain technical documentation: Write and update user guides, API documentation, tutorials, release notes, and other technical materials. Collaborate with cross-functional teams: Work closely with product managers, developers, and QA teams to gather information and ensure accurate documentation. Establish documentation standards: Define and implement style guides, templates, and best practices to ensure consistency across all materials. Simplify complex concepts: Translate highly technical information into clear, concise, and user-friendly content for both technical and non-technical audiences. Review and edit content: Ensure that all documentation is free from errors, follows proper grammar, and meets style guidelines. Manage content lifecycle: Organize and maintain documentation repositories, ensuring that all materials are up-to-date and relevant. Presentation Skills: Prepare webinar presentations for the product managers and demo the same during webinars Video / Audio editing skills This role demands both technical knowledge and communication expertise, ensuring that technical information is accessible to various audiences. Requirements Experience: 3+ years of technical writing experience, preferably in a software, IT, or engineering environment. Writing Skills: Exceptional writing, editing, and proofreading skills with a strong attention to detail. Technical Knowledge: Proficiency in understanding complex technical concepts (software development, APIs, cloud technologies, etc.). Demo Recording and presentation skills Tools: Experience with documentation tools (such as Confluence, JIRA) and content management systems like Readme (backend Visual Studio Code & Bitbucket) Collaboration: Strong interpersonal skills for working with technical and non-technical teams. Problem Solving: Ability to independently research and understand unfamiliar technologies to create accurate documentation. Experience working with Payment/FinTech products is preferred. Experience working in an agile scrum setup, planning sprints, and working closely with engineering and QA teams to help deliver technical documentation to stakeholders will be preferred.