Senior Technical Program Manager, Data Science

Mastercard

7 - 11 years

18 - 22 Lacs

gurugram

Posted:3 weeks ago| Platform:

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Skills Required

data science program management project management continuous improvement team leading model deployment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

The Security Solutions Data Science organization is looking for an experienced Technical Program Manager with an understanding of data science who is eager to take on the responsibility of managing a wide variety of data science projects
The person in this role will join a team of leading edge data scientists who are not just building models, but are working to solve fraud related problems for our customers through AI as a foundation for new product offerings

Role

The Technical Program Manager will interact with data scientists, product managers, engineers, and senior leaders across partner teams in the organization to deliver complex projects
You will define roadmap deliverables, develop execution plans, align dependencies, track progress, anticipate risks, provide escalation management, make sound trade-off decisions, and translate technical expressions into business terminology
The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset
You are expected to be detail-oriented, with a solid technical background and excellent problem-solving skills
All staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive with a relentless focus on our customers
As a Senior Technical Program Manager for data science, you are expected to perform the following general responsibilities:
Primary liasione between product and data science, managing day-to-day planning and execution of data science projects through the enitre engagement process, from business understanding through model deployment and monitoring
Looked to as first point of contact for your teams or business line/service and the single source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus
Build strong partnerships with product and technology teams and align esnure alignment with data science efforts
Translate technical approaches and outcomes into business language- Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with
Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations
Report progress to teams and senior leadership in regular cadence, potentially representing segments of or the entire program- Work with data scientists and engineering teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan
Conducts meaningful retrospectives, creates action plans to implement changes at the team level.

All about you

It is not expected that any single candidate would have expertise across all these areas
Experience with project management, operating autonomously across multiple teams, with demonstrated critical thinking, and thought leadership- Demonstrated experience breaking down problems, organizing work, planning, and building
Help product, data science and engineering teams make trade-off decisions by considering all data including business goals, technical platform strategy, customer experience and maintainability
Identify blocking issues and manage their resolution
Proven track record of data-driven decision making and applying continuous improvement methodologies across teams
Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization
Excellent organization, interpersonal, administrative and problem solving skills- Strong communication skills at all levels of the organization- Capable of working independently but with a collaborative nature
Ability to navigate a matrix organization.

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