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Senior Technical Consultant - Xurrent

Senior Technical Consultant - Xurrent

Fujitsu

9 - 14 years

10 - 20 Lacs

Noida Pune Chennai

Posted:3 weeks ago| Platform:

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Skills Required

ITSM Xurrent 4me

Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Role: Senior Technical Consultant Shift: 11 AM to 7 PM Work Mode: Hybrid Relevant Experience: 5+ Job descriptions: 9- 10 Years of Total experience with 5 years hands on experience on Xurrent/4me integration, developmemt & coding. Catalog rationalization / assessment Self Service Portal Workflow automation and optimizations Reporting & Analytics Provide technical leadership and mentoring to junior architects and development teams. Deliver compelling solution demonstrations across the 4me platform. Design and deliver technical integrations between 4me, Customer IT and business services. Assist development teams in resolving complex technical issues through all stages of the project lifecycle. Ability to establish deep and lasting relationships with Customer and team members to enhance the reputation of Fujitsu. Experience of leading ITSM 4me implementation projects for Medium and Large Enterprise. Knowledge of designing, developing, optimizing Automation Platform and Orchestration involving ITSM and Enterprise Infrastructure and Monitoring tools for end-to-end standardized solution. Skill Requirements: Requirements Gathering: Collaborate with business stakeholders to gather and document requirements for 4me implementations and integrations. Solution Design: Design and architect 4me solutions to meet business needs, ensuring scalability and efficiency. Integration: Develop and manage integrations between 4me and other systems, including third-party applications and databases. Design and implement complex integrations with third-party systems and external data sources using REST, SOAP, or other integration methods. Workflow Development: Create and customize workflows, business rules, and UI policies to automate processes within the 4me platform. Configuration: Configure and customize 4me modules, such as Incident, Change, and Service Catalog, based on best practices and requirements. Data Management: Manage data within the 4me instance, including data imports, exports, and cleansing. User Training: Provide training and support to end-users and administrators to ensure effective utilization of 4me. Documentation: Maintain documentation of configurations, integrations, and customizations to facilitate knowledge transfer and future enhancements. Troubleshooting: Diagnose and resolve technical issues, system errors, and performance problems within the 4me platform. Best Practices: Stay up-to-date with 4me best practices, releases, and updates to optimize the platform's capabilities. Find below link https://www.jobs.global.fujitsu.com/job/Xurrent4me-Senior-Technical-Consultant-1723/1723-en_US/

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Fujitsu

www.fujitsu.com/

IT Services and IT Consulting

London England

10001 Employees

70 Jobs

Key People

Takashi Genno

President and Representative Director
Yoshihito Kawai

Executive Vice President
Ryuji Sato

Senior Vice President

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Senior Technical Consultant - Xurrent