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9.0 - 14.0 years
10 - 20 Lacs
Noida, Pune, Chennai
Hybrid
Job Role: Senior Technical Consultant Shift: 11 AM to 7 PM Work Mode: Hybrid Relevant Experience: 5+ Job descriptions: 9- 10 Years of Total experience with 5 years hands on experience on Xurrent/4me integration, developmemt & coding. Catalog rationalization / assessment Self Service Portal Workflow automation and optimizations Reporting & Analytics Provide technical leadership and mentoring to junior architects and development teams. Deliver compelling solution demonstrations across the 4me platform. Design and deliver technical integrations between 4me, Customer IT and business services. Assist development teams in resolving complex technical issues through all stages of the project lifecyc...
Posted 3 months ago
7.0 - 12.0 years
0 - 3 Lacs
Noida, Pune, Bengaluru
Hybrid
Job Role: Senior Technical Consultant Shift: 11 AM to 7 PM Work Mode: Hybrid Relevant Experience: 5+ Job descriptions: 9- 10 Years of Total experience with 5 years hands on experience on Xurrent/4me integration, developmemt & coding. Catalog rationalization / assessment Self Service Portal Workflow automation and optimizations Reporting & Analytics Provide technical leadership and mentoring to junior architects and development teams. Deliver compelling solution demonstrations across the 4me platform. Design and deliver technical integrations between 4me, Customer IT and business services. Assist development teams in resolving complex technical issues through all stages of the project lifecyc...
Posted 3 months ago
5.0 - 9.0 years
20 - 30 Lacs
pune, bengaluru
Hybrid
Job Summary: We are seeking an experienced IT Service Management (ITSM) Responsible to oversee our outsourced Service Desk, drive the evolution of our ITSM tool xurrent (formerly 4me) , and maintain our IT Service Catalog in collaboration with department heads. The ideal candidate will have a strong background in ITSM processes, ITSM tool ownership, automation, and service catalog management. Role & responsibilities Outsourced Service Desk Management (30%) Oversee the performance of the outsourced Service Desk provider, ensuring adherence to SLAs and continuous service improvement. Act as the primary liaison between the company and the Service Desk provider. Monitor ticket resolution efficie...
Posted Date not available
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