Senior Technical Account Manager

Nutanix

6 - 10 years

17 - 22 Lacs

kolkata

Posted:7 hours ago| Platform:

Apply

Skills Required

switching networking data center datacenter network cloud computing project management load balancing network security wan cisco ucs aci bgp ccnp presales ospf routing ccie firewall cisco nexus mpls aws ccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Role

Manage and nurture relationships with assigned customers to enhance product adoption and drive customer success.
Conduct regular assessments of customers' installed bases, providing insights on usage maturity and best practices.
Coordinate with Support and Engineering teams to expedite resolution of critical support issues.
Facilitate customer training sessions and identify opportunities for further education on Nutanix products.
Recommend upgrade plans and perform health checks to optimize customer environments.
Proactively engage customers to identify and address their concerns and needs regarding Nutanix solutions.
Achieve key performance metrics tied to customer satisfaction, product adoption, and retention rates within the first year.
Collaborate effectively across multiple teams, driving consultative conversations and orchestrating resources for customer success.

What You Will Bring

6-10 years of experience in technical customer-facing roles (e.g., Support Engineer, Systems Engineer, Technical Account Manager).
Strong knowledge of virtualization, cloud computing, and data center technologies.
Excellent communication and interpersonal skills with a customer-centric focus.
High technical aptitude with an understanding of infrastructure (storage, compute, network).
Proven experience in managing long-term customer relationships and driving product adoption.
Ability to collaborate effectively across multiple teams and drive consultative conversations.
Bachelors degree in Engineering (BE/B.Tech); advanced degree is a plus.
Strong problem-solving skills and ability to orchestrate resources for customer success.

More Jobs at Nutanix

SDET with 2-3 YoE in Python - Infrastructure (LCM)

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Systems Reliability Engineer

Pune, Maharashtra, India

4 - 11 yrs

Salary: Not disclosed

Member of Technical Staff 2

Bengaluru

2 - 6 yrs

INR 4 - 8 Lacs

Member Of Technical Staff 2

Bengaluru

4 - 7 yrs

INR 6 - 9 Lacs

Fullstack Development Engineer 4

Bengaluru

4 - 9 yrs

INR 15 - 20 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.