Senior Success Guide

Tableau Software

4 - 8 years

10 - 14 Lacs

hyderabad bengaluru

Posted:-1 days ago| Platform:

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Skills Required

training automation interpersonal skills purchase cloud agile accounts executive crm salesforce recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provide prescriptive recommendations, best practices, and technical advice for improving Product and related feature adoption
Engage with the Customer to deliver personalized 1:1 Engagements to help with their adoption goals
Become an expert in most of the Marketing Cloud products and ack as a trusted adviser to the Customer
Help customers consistently achieve their business outcomes
Generate positive feedback from customers, internal teams and leadership
Show continued professional growth and development
Drive thought leadership when possible through mentoring and knowledge sharing

Required Qualifications & Skills

4 - 8 yrs relevant work experience in Marketing Cloud Engagement
Certifications: Marketing Cloud Engagement Consultant
Having basic understanding of Salesforce Platform
Proven ability to quickly learn new technologies
Fluent English speaker with Excellent communication and interpersonal skills; ability to work collaboratively with cross-functional, global teams
Having a past experience of working with external clients/stakeholders/Customers with direct 1:1 interactions on a day to day basis
Demonstrate Consultative and customer-focused approach and engagement style while working with the customers
Ability to navigate, escalate, and lead efforts on complex customer requests
Demonstrated ability to communicate, present and influence credibly and effectively with a variety of audiences (from developers to C-Suite)
Ability to prioritize, multi-task, collaborate with team members and perform effectively under pressure
Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role

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