Posted:5 days ago|
Platform:
On-site
Full Time
The Product Development Sr. Specialist will be responsible for managing all product development support related to Account Level Management (ALM) expansion including country configurations, and any specific customer activity related to on-boarding, communications, maintenance, and readiness. This position will manage the ongoing set-up, ongoing monitoring, on-boarding of all new ALM countries and customers (globally), including any regional specific handoff required, performance reporting required to support ALM.
The Product Development Sr Specialist will partner with our internal stakeholders for all product development support related to ALM expansions for all new or enhanced ALM solutions, piloting and testing, co-developing guides/manuals and customer communications with partnering teams. Identify areas of improvement and automation related to product tracking and monitoring. Co-lead all product enhancement & deployment announcements in partnership with the Global Product Manager and Mastercard Communications Teams. This candidate should have the ability to collaborate across a diverse group of internal stakeholders, regional partners, and external customers. The role requires availability during other key regional time zones. Must be able to effectively manage multiple priorities and demands and possess a deep understanding of transaction processing and the credit card industry. This candidate should be intellectually curious, energetic, a self-starter and able to operate with a sense of urgency. In addition, the role requires an individual who can demonstrate discipline in prioritizing efforts, and the ability to be comfortable managing through ambiguity.
Mastercard
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