Senior Specialist - Key Account

As a Senior Specialist - Key Account at StayVista in Mumbai, you will play a crucial role in optimizing pricing strategies, maintaining price parity, and managing promotions for properties. Your responsibilities will include negotiating pricing with homeowners, overseeing quality control for property listings, and upholding their online reputation. You will be tasked with driving revenue growth across stays, F&B, and additional services while effectively managing inventory. Acting as the primary liaison for homeowners, you will handle escalations, ensure agreements are in place, and facilitate timely settlements. Your role will also involve analyzing market demand, tracking competitors, recommending property upgrades, and promoting the adoption of the homeowner app. Collaborating with brand and marketing teams will be essential for enhancing property performance and revenue generation. Qualifications required for this role: - Bachelor's or Master's degree in hospitality or a related field. - 6+ years of relevant experience in pricing, revenue management, or a similar role. - Strong analytical skills to evaluate pricing trends and optimize pricing strategies. - Ability to ensure price consistency across platforms while maintaining profitability. - Detail-oriented approach to quality control and improving conversion rates. - Effective communication and relationship management with homeowners. - Strategic mindset to track market demand, competition, and property upgrades. Additionally, experience in managing luxury properties and a strong knowledge of market demand and competition study are considered bonus points for this position. Key Metrics you will drive and achieve in this role include: - Total Revenue Generated - Properties Meeting 80% of Target - Number of Queries Generated - Churn Rate (%) - OTA Review Collection Rate for the Previous Month (%) StayVista's Core Values, known as CURATER, define the work culture: - Curious: Your curiosity fuels innovation. - User-Centric: You anticipate the needs of all stakeholders and exceed expectations. - Resourceful: You creatively optimize resources with solutions that elevate experiences. - Aspire: Continuous learning and growth are encouraged. - Trust: Work in a transparent, reliable, and fair environment. - Enjoy: Have fun while building something extraordinary. StayVista Spirit, the Behavioral Competencies, focuses on how you work together: - Business Acumen - Change Management - Leadership - Customer Centricity - Teamwork - Result Orientation - Planning and Organizing - Communication Join StayVista's passionate team and be a part of crafting exceptional getaways and curating one-of-a-kind homes while contributing to becoming the most loved hospitality brand in India.,