Senior Specialist

5 - 7 years

10 - 12 Lacs

Posted:1 week ago| Platform: Naukri logo

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Skills Required

freeswitch and kamailio-based systems. sip & call routing monitoring & performance optimization voip infrastructure design & maintenance collaboration & support security & compliance

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • VoIP Infrastructure Design & Maintenance:

  • Configure, deploy, and maintain FreeSWITCH and Kamailio-based systems.
  • Design scalable and reliable VoIP architectures to support business needs.
  • Implement call routing, DID management, and trunk configurations.
  • SIP & Call Routing:

  • Develop and manage SIP-based call routing for internal and external communication.
  • Troubleshoot SIP signaling issues using tools like Wireshark or sngrep.
  • Optimize routing rules for least-cost routing (LCR) and high availability.
  • Monitoring & Performance Optimization:

  • Monitor VoIP systems for performance, security, and uptime.
  • Conduct capacity planning and optimize system resources.
  • Implement call quality monitoring tools (e.g., RTCP, QoS metrics).
  • Collaboration & Support:

  • Work with cross-functional teams to integrate VoIP systems with CRM and other platforms.
  • Provide Level 2/3 support for VoIP-related issues.
  • Train team members on VoIP best practices and system usage.
  • Security & Compliance:

  • Implement VoIP security measures to prevent fraud and mitigate risks.
  • Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA).
  • Configure firewalls and SBCs for secure SIP trunking

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