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Toll Group
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Senior Solutions Analyst

Senior Solutions Analyst

Toll Group

10 - 15 years

6 - 11 Lacs

pune

Posted:2 weeks ago| Platform:

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Skills Required

supply chain data cleansing system testing data management middleware analytics technical support logistics technical documentation data extraction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Technical Support: Troubleshoot and resolve configuration and integration issues, ensuring minimal downtime and seamless functionality.

Collaboration: Partner with other IT teams, and other business units to gather development, integration requirements and ensure solutions align with business objectives.

System Maintenance: Identifying areas for optimisation and scalability.

Documentation: Develop and maintain comprehensive technical documentation for Configurations, integrations, including system diagrams and process workflows.

Compliance and Security: Ensure all configurations, integrations and other developments comply with data protection, security standards, and regulatory requirements.

Testing: Conduct rigorous testing of configurations and integrations, including unit testing, system testing, and user acceptance testing, to ensure quality delivery.

Skills essential to the Job

Essential

Should have minimum 10+ years of experience in Blue Yonder Dispatcher WMS on development and implementation projects.
Collaborate with customers to understand their specific needs, pain points, and desired outcomes for the requested changes and enhancements.
Analyze the existing Blue Yonder Dispatcher WMS configuration and data to identify opportunities for improvements and new capabilities.
Document the detailed requirements, including functional specifications, user stories, and acceptance criteria.
Leverage the Blue Yonder Dispatcher WMS platforms configurability and customization capabilities to implement the requested changes and enhancements.
Develop custom reports, labels, dashboards, and KPI metrics based on the Blue Yonder WMS data to meet the customers reporting and analytics requirements.
Implement data extraction, transformation, and loading (ETL) processes to ensure accurate and timely data availability for reporting and analytics.
Optimize data management practices, including data cleansing, normalization, and governance, to maintain data integrity and reliability.
To train our operators on Blue Yonder Dispatcher WMS Superuser tasks
Provide comprehensive training to the customers end-users on the new features, functionalities, and reporting capabilities.
Develop user guides, training materials, and knowledge base articles to ensure the customers team can effectively utilize the enhanced Blue Yonder Dispatcher WMS.
Monitor the performance and adoption of the implemented changes and enhancements and gather feedback from the customer.
Identify and prioritize additional improvement opportunities based on the customers evolving needs and industry best practices.
Provide ongoing support, troubleshooting, and maintenance for the Blue Yonder Dispatcher WMS and its integrations.

Desirable:

Blue Yonder Dispatcher WMS product related certification.
Experience with cloud and middleware technologies (e.g., AWS & Azure).
Knowledge of Australian based carriers and Supply Chain process.

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Toll Group

Logistics and Supply Chain

North Melbourne

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Senior Solutions Analyst