Senior Solution Architect-T&S-PAN India

Sr. Solution Architect-Trust & Safety

Role Purpose

We are seeking a highly motivated and experienced Solution Architect specializing in the Trust & Safety domain. This pivotal role will be instrumental in designing and proposing innovative solutions that address our clients most pressing challenges in areas such as content moderation, fraud prevention, account security and platform integrity

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Key Responsibilities:

• Lead the design and architecture of comprehensive Trust & Safety solutions, incorporating a range of technologies including AI/ML, data analytics, workflow automation and third-party integrations.
• Develop and maintain a deep understanding of our company's product and service offerings related to Trust & Safety.
• Translate complex client requirements and industry challenges into robust and scalable technical solutions.
• Ensure solutions are designed with a focus on effectiveness, efficiency, user experience and adherence to privacy and ethical guidelines.
• Create and present solution blueprints, diagrams and technical documentation.

• Identify emerging trends and opportunities within the Trust & Safety domain.
• Proactively develop and articulate compelling value propositions and solution concepts for potential clients.
• Collaborate with sales and business development teams to create tailored presentations and demonstrations that showcase our capabilities.
• Build and maintain a repository of reusable solution components and pitch materials.
• Lead the technical response to RFPs, RFIs and other client solicitations related to Trust & Safety.

• Thoroughly analyze RFP requirements and develop a winning solution strategy.
• Write clear, concise, and persuasive technical proposals, ensuring accuracy and completeness.
• Coordinate with internal stakeholders to gather necessary information and ensure alignment.
• Manage timelines and deliverables for technical proposal components
• You will work closely with sales, product, engineering and policy teams to craft solutions that are not only technically sound but also align with ethical considerations and regulatory requirements.

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