Senior Software Engineering

The Edge Partnership

5 - 7 years

13 - 17 Lacs

Mumbai

Posted:1 week ago| Platform:

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Skills Required

global operations Stakeholder Engagement Wholesale banking Acls Javascript business rules HTML service catalog Risk management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Design, develop, test, and deploy business rules and technical components like client scripts, UI policies, scheduled jobs, import sets, ACLs, and notifications within ServiceNow, including custom app and integration development.

Configure and maintain Service Catalog, Service Portal, update sets, and ensure platform reliability through documentation and structured recovery processes.
Collaborate across teams to understand functional needs, troubleshoot issues, perform root cause analysis, and implement long-term solutions for platform enhancement.

Role requirements

5-7 years of work experience.
Demonstrated expertise in ServiceNow Enterprise suite with working knowledge of integration technologies, core process areas (Incident, Problem, Change, Service Catalog, Request, CMDB), and adherence to platform best practices.
Capability to translate business requirements into technical solutions, with hands-on experience in Service Portal development and foundational skills in HTML, CSS, and JavaScript.
Proficient in generating reports, metrics, and SLAs using the native reporting engine, combined with strong written and verbal communication to support stakeholder engagement and documentation.

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