Senior Software Engineer

Job Description

Senior Engineer Kubernetes, Golang, Ruby We are looking for a Senior Engineer to help us uplift, scale and maintain our platform infrastructure built using cutting edge cloud technologies such as Kubernetes, AWS EC2/EKS/CloudFormation, containerd, Hashicorp s Consul and Vault. Our goal is to automate the deployment and management of our platform infrastructure throughout its lifecycle. You ll be working on pipeline tooling like Spinnaker to automate the monitoring, rollout/rollback of changes to all of our clusters. Additionally, you ll be helping us build a myriad of monitoring, management and alerting systems, dashboards, tracking systems and other tooling. What you get to do every day Work with an extremely talented and senior team of experienced engineers from diverse backgrounds and varied experiences. Maintain and enhance our infrastructure deployment pipelines and plugins. Enhance the platform with advanced self healing and configuration management capabilities. Contribute back to open source projects. Contribute to and maintain our engineering documentation and our internal engineering blog. Support engineers running their workloads on our Kubernetes based platform. Work with our compliance and security teams to ensure the systems we build are highly reliable, secure, and SOC-II Compliant. Participate in a tightly knit, cohesive and self-organizing Scrum team. Participate in the team s on-call rotation, debugging and isolating problems in a production environment while maintaining uptime of our systems. Must Have Master s Degree + some experience or Bachelor s Degree + at least 3 years experience (not mandatory) Moderate level experience in supporting and maintaining Kubernetes clusters. Moderate level experience in one of these programming languages: GoLang, Ruby. Moderate level experience working in a Platform Engineering or DevOps role. Moderate level experience in the following AWS services: EC2, EKS, Cloudformation, Amazon IAM. Eagerness to learn and get involved in various projects. Strong ownership of your work, with demonstrated ability to drive projects from inception through to completion. Care for best practices, high quality code, and proper test coverage. We ship code frequently, but stability and reliability is a must. Nice to Have Experience working with Linux systems. Experience being on-call and providing support for medium to large scale production systems. Experience building and maintaining self managed Kubernetes clusters. Zendesk is an equal opportunity employer, and we re proud of our ongoing efforts to foster global diversity, equity, inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law.