Posted:1 day ago|
Platform:
Work from Office
Full Time
Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relations. At Zendesk, we encourage growth, innovation and believe in giving back to the communities we call home. We are currently looking for a Senior Software Engineer based in Pune with a proven experience in implementing high scale data-processing applications to work on building the Real-time Reporting & Analytics pipeline at Zendesk. As a Senior Software Engineer, you would contribute to designing, implementing, refactoring and optimising systems with ownership on major project components. The ideal candidate has experience in building large-scale cloud applications preferably in a SaaS environment and has previously contributed to real-time data processing, while partnering with team stakeholders. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. What youll be doing Solve complex problems and make decisions about technical tradeoffs that optimise for prioritised qualities through analyzing using multiple perspectives and information. Take ownership, estimate and prioritise groups of work based on previous experience and trade offs. Own the definition, communication, performance, cost, quality, security and compliance effects of groups of work. Contribute to software development by designing systems, refactoring in balance with feature delivery, optimising system performance and more. Mentor junior team members and other developers, fostering a culture of continuous learning and technical excellence. What you bring to the role 4+ years experience working on high scale applications and data processing pipelines. Have proven experience in Software Engineering with a focus on delivering large-scale distributed and high quality applications. Hands-on experience with real-time data processing technologies (eg. Kafka, Kinesis, ElasticSearch, Flink Spark, ClickHouse, Snowflake, etc ). Demonstrated ability to take ownership on designing and implementing technical components. Ability to explain and implement reliability patterns while solving problems in production. Ability to improve the observability, performance and security of the system. Strong communication skills, both written and verbal and the ability to collaborate with teams across multiple time zones globally. Proficiency in Java and hands-on experience with technologies like AWS, Kafka, Docker and Kubernetes are preferred.
Zendesk
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