Home
Jobs
Companies
Resume
Microland logo

Senior SME - Backup & Recovery (BR5)

8 - 16 years

20 - 25 Lacs

Hyderabad

Posted:1 week ago| Platform: Naukri logo

Apply

Skills Required

Performance tuning Administration Technology management Networking Management Advisory Process compliance Inventory Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Required Skills Technology | Backup | Execute backup and restore in a virtualized infrastructure Technology | Storage and Backup Roles|Backup Administrator Technology | Backup|Labeling Media Tapes Technology | Container Technologies|Storage containers Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Respective Product Certification Key Responsibilities: Technology Management: - Lead backup technology management. - Plan and execute new technology rollouts. - Ensure team readiness from a technology perspective. - Manage SOPs, knowledge documents, and KB articles. - Implement technical methodology improvements based on past failures and learnings. Restoration: - Resolve complex or escalated issues from L2 engineers. - Prepare RCAs for major incidents and problem tickets. - Handle DB server changes, upgrades, performance tuning, and patching. Triage: - Serve as the final escalation point for all Backup issues (L3). - Coordinate with the Data Center TDU COE team for unresolved incidents. - Collaborate with respective TAC teams to resolve product-related issues or software bugs. Process Compliance: - Prepare and represent RFCs in the change advisory board for approval. - Assign approved changes to the L2 group for implementation. - Conduct repeat incident analysis to identify proactive problem tickets. - Update tickets regularly with information from vendor/customer analysis. - Prepare Shift Handover Reports. - Execute the Escalation Matrix (Vendor, Internal and Customer). - Ensure timely ticket closure following user/customer communication. - Maintain an inventory of network equipment and links. - Monitor tickets for SLA adherence and escalate deviations as defined in the process.

More Jobs at Microland

Av Engineer

Gurgaon

1 - 3 yrs
|

INR 0 - 3 Lacs

Engineer - Field Services

Gurgaon

Experience: Not specified

|

INR 3 - 6 Lacs

Associate Manager - Cloud & Data Center

Mumbai

3 - 6 yrs
|

INR 6 - 10 Lacs

Engineer - Service Desk

Mumbai

Experience: Not specified

|

INR 3 - 8 Lacs

Administrator - Service Desk

Gurgaon

2 - 7 yrs
|

INR 5 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Performance Tuning Interview Now

My Connections Microland

Download Chrome Extension (See your connection in the Microland )

chrome image
Download Now
Microland
Microland
www.microland.com

Information Technology & Services

Chennai

2000+ Employees

454 Jobs

    Key People

  • Keshav Murugesh

    CEO

  • Pankaj Kumar

    COO

RecommendedJobs for You

Microland logo

Senior SME - Backup & Recovery (BR5)

Microland

Hyderabad

Microland logo

Senior SME - Backup & Recovery (BR5)

Microland

Bengaluru

Infor logo

Cloud Consultant, Principal

Infor

Hyderabad

Expleo logo

Test Engineers - Finacle For Banking project

Expleo

Chennai

Cradlepoint logo

IAM Engineer (IDM & PKI Specialist)

Cradlepoint

Noida

ManipalCigna Health Insurance logo

Agile Product Owner Lead Analyst

ManipalCigna Health Insurance

Hyderabad

Ericsson logo

IAM Engineer (IDM & PKI Specialist)

Ericsson

Noida

Growthaxl Technologies logo

Hiring For ServiceNow FSM-Lead/Architect(Application Support)

Growthaxl Technologies

Hyderabad

Tata Consultancy Services logo

SAP EWM

Tata Consultancy Services

Pune

Sopra Steria logo

SAP Security Senior Technical Lead

Sopra Steria

Noida