Senior Service Desk Analyst

Datamatics Business Solutions

5 - 7 years

5 - 7 Lacs

Mumbai

Posted:1 month ago| Platform:

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Skills Required

IT Service Desk Troubleshooting Service Desk Management Incident Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Minimum 5yrs of experience. Technical Expertise Operating Systems: Hardware Knowledge: Software Installation & Configuration: Networking Fundamentals: Security Best Practices: 2. Troubleshooting & Problem-Solving Skills Incident Management and Support Help Desk Tools: Prioritization: Escalation Procedures 3. Knowledge of IT Service Management (ITSM) Framework 4. Performance Monitoring and Optimization Share your CV on krishna_thakkar@datamaticsbpm.com

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Datamatics Business Solutions

IT Services and IT Consulting

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Senior Service Desk Analyst