Senior Scrum Master

Key Responsibilities

• Facilitate Scrum/SAFe ceremonies including PI Planning, Iteration/ Sprint Planning, Daily Stand-ups, Scrum of Scrums, Backlog refinements, Sprint Reviews, and Retrospectives for multiple cross-functional teams
• Coach teams on Agile principles, Scrum framework, SAFe framework and best practices to improve velocity, quality, and predictability
• Identify and remove impediments, escalating organizational blockers to leadership when necessary
• Partner with Product Owners to ensure backlog refinement, prioritization, and healthy sprint commitments
• Track and communicate key Agile metrics (velocity, burndown, cycle time, lead time) to stakeholders and leadership
• Drive continuous improvement initiatives and foster a culture of experimentation and learning
• Mentor junior Scrum Masters and contribute to the Agile Center of Excellence
• Collaborate with engineering managers, architects, and delivery leads to align team execution with organizational goals
• Support release planning and coordinate dependencies across teams in a scaled Agile environment (SAFe or similar)
• Champion team health, psychological safety, and sustainable pace

Required Qualifications

• 5+ years of experience as a Scrum Master or Agile Coach working with software development teams
• Strong understanding of Agile frameworks (Scrum, Kanban, XP) and scaled agile frameworks (SAFe, LeSS, Nexus) - Preferably SAFe
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM II/III); SAFe certifications are a plus
• Proven experience working with distributed/remote teams across multiple time zones
• Excellent facilitation, conflict resolution, and stakeholder management skills
• Experience with Agile tools such as Jira, Confluence, Azure DevOps, or similar
• Strong analytical skills with ability to leverage metrics for data-driven decision making
• Exceptional communication skills with ability to influence without authority

Preferred Qualifications

• Experience in AI/ML products domain
• Background in software development, QA, or technical project management
• Experience coaching teams through Agile transformations
• ICP-ACC, ICAgile, or equivalent Agile coaching certifications
• Familiarity with SDLC, Development+QA practices & methodologies, DevOps practices and CI/CD pipelines