Senior Salesforce Consultant

Heres the complete version (ready to use for job boards or as a CV role description):

Role Overview

Microsoft Dynamics 365 CRM Developer / Consultant

Key Responsibilities

Dynamics CRM & Power Platform

• Lead the

  design, development, and deployment

  of Microsoft Dynamics 365 CRM solutions (

  On-Premise & Online

  ).
• Perform advanced

  customizations, configurations, Plugins, Workflows, Business Process Flows (BPFs), and Custom Actions

  .
• Extend CRM functionality with

  Power Platform (Power Apps, Power Automate, Power BI, Dataverse)

  .
• Develop custom UI/UX with

  PCF (PowerApps Component Framework) controls

  .
• Implement

  security models, role-based access, and compliance frameworks

  in Dynamics 365.

.NET Architecture & Development

• Design and implement enterprise-grade solutions using

  C#.NET, ASP.NET, ADO.NET, REST APIs, and SOAP services

  .
• Build scalable, modular, and reusable components for CRM extensions and integrations.
  
• Integrate Dynamics CRM with

  .NET-based middleware and enterprise applications

  .

Database Design & Reporting

• Design and maintain

  MS SQL Server databases

  , including

  schemas, tables, relationships, indexing, and normalization

  .
• Develop optimized

  stored procedures, functions, triggers, and views

  for CRM applications.
• Build and deploy

  SSRS reports, dashboards, and FetchXML reports

  to deliver actionable insights.
• Create and maintain

  SSIS packages (e.g., KingswaySoft)

  for ETL processes, integrations, and large-scale data migrations.
• Conduct

  query optimization and performance tuning

  to improve application efficiency.

On-Premise CRM Administration

• Install, configure, and manage

  Dynamics CRM On-Premise servers

  , including

  IIS, ADFS, and IFD

  .
• Integrate with

  Active Directory

  for authentication and security management.
• Perform

  system upgrades, patching, and environment maintenance

  .
• Lead and execute

  On-Premise to Cloud migration projects

  ensuring minimal disruption.

DevOps & Agile Delivery

• Implement

  Azure DevOps pipelines

  for CI/CD, automated builds, and deployments.
• Manage

  source control

  (Git) and enforce

  ALM best practices

  .
• Support multiple environments (

  Dev, Test, UAT, Production

  ) ensuring smooth release cycles.
• Participate actively in

  Agile ceremonies

  – sprint planning, daily stand-ups, retrospectives.

Client Engagement & Leadership

• Collaborate with

  business analysts, functional consultants, and product owners

  to capture requirements.
• Provide

  technical leadership, mentoring, and code reviews

  for junior developers.
• Conduct

  client workshops, solution presentations, and end-user training sessions

  .
• Ensure solutions comply with

  governance, GDPR, and enterprise data security standards

  .

Skills & Experience

• 8+ years of experience

  with Microsoft Dynamics 365 CRM (

  On-Premise & Online

  ).
• Strong background in

  .NET architecture (C#, ASP.NET, ADO.NET, Web API)

  .
• Advanced proficiency in

  Database Design, schema modeling, normalization, indexing, and performance tuning

  .
• Expertise in

  SSRS report development

  and

  SSIS ETL/data migration packages

  .
• Hands-on with

  Plugins, Workflows, Business Process Flows, Custom Actions, and PCF Controls

  .
• Skilled in

  Power Platform – Power Apps, Power Automate, Power BI, Dataverse

  .
• Proficient with

  Azure DevOps, Git, CI/CD pipelines, and ALM

  .
• Strong knowledge of

  REST, SOAP, OData services

  , and

  third-party integrations

  .
• Proficient in

  JavaScript, TypeScript, HTML5, CSS3

  for CRM UI customization.
• Excellent

  client-facing and communication skills

  , with proven ability to deliver in

  Agile environments

  .

Preferred Qualifications

• Microsoft Certified:

  Dynamics 365 / Power Platform / SQL Server

  .
• Experience in

  large-scale CRM implementations, upgrades, and global rollouts

  .
• Familiarity with

  Azure services (Logic Apps, Service Bus, Azure Functions)

  .
• Knowledge of

  CI/CD pipelines, Docker, Kubernetes, and containerized deployments

  .
• Awareness of

  emerging features like Microsoft Copilot, AI, and automation in Dynamics 365

  .