Senior Salesforce Business Analyst

Datamatics

8 - 13 years

12 - 16 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

salesforce sales cloud salesforce business analyst cpq sales service cloud business analysis salesforce service cloud business requirement analysis requirement gathering frd

Work Mode

Hybrid

Job Type

Full Time

Job Description

Roles and Responsibilities:

Overall 8+ years of experience with minimum 6+years into Salesforce Business Analyst.
Preferred Salesforce certifications - Sales/Service Cloud/ SF Admin/ PD1.
Experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports
Proven experience with business and technical requirements analysis, business process modeling and data modeling.
Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
Detail-oriented individual with the capacity to rapidly increase on new customers, their business needs, and advancements Strong introduction, good communication skills (verbal and nonverbal), and relational aptitudes
Demonstrates adaptability and readiness to take the necessary steps to take care of business
Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
Plan, lead and conduct meetings with the business partners to gather practical and non-useful necessities to identify the customer's innovation improvement and activities
Conduct meetings to generate new ideas with the development group to effectively include them in the necessities at the organizing level of analysis
Work towards training and gathering of the necessities for a management plan, and also gather and make business as well as the functional requirement Documents (BRD&FRD)
Create data flow diagrams and various process flow diagrams to enable a better system of understanding

Create visual charts and procedural streamgraphs to inspire a better framework of understanding

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