Key Responsibilities:Requirement Gathering & Analysis Engage with stakeholders to understand business needs and translate them into Salesforce solutions.Process Optimization Improve workflows using Flows, Process Builder, and Validation Rules for automation.Data Management & Reporting Maintain data integrity, create reports, and analyze key business metrics to support decision-making.Customization & Configuration Configure Custom Objects, Fields, Page Layouts, and Record Types to align with business requirements.User Training & Support Provide training and documentation to ensure smooth Salesforce adoption and best practices.Collaboration with Development Teams Work closely with Apex, Lightning Web Components (LWC), and API integration teams to implement effective solutions.Testing & Quality Assurance Conduct User Acceptance Testing (UAT) and regression testing to validate system enhancements.Required Skills:Strong Salesforce Knowledge Hands-on expertise in Sales Cloud, Service Cloud, CPQ, and Experience Cloud.Automation & Reporting Experience working with Flows, Reports, Dashboards, SOQL/SOSL queries.Business Process Mapping Ability to analyze gaps and recommend process improvements.Project Methodologies Understanding of Agile, Scrum, and SDLC best practices.Communication & Stakeholder Management Strong ability to liaise between business and technical teams.Skills : - Salesforce Knowledge (Sales Cloud, Service Cloud, CPQ, Experience Cloud), Requirement Gathering, Process Optimization, Flows, Reports, Dashboards, SOQL, SOSL, Custom Objects, Testing (UAT, Regression), Agile, Scrum, SDLC, Communication, Stakeholder Management, Salesforce Business Analyst, Requirement Gathering, Process Optimization, Salesforce Automation, Flows & Process Builder, Sales Cloud, Service Cloud, CPQ, Experience Cloud, Data Management, Reporting, SOQL, SOSL, Customization, Apex, LWC, API Integrations, UAT, Regression Testing, Business Process Mapping, Agile, Scrum, SDLC, Stakeholder Management

Key Responsibilities:Requirement Gathering & Analysis Engage with stakeholders to understand business needs and translate them into Salesforce solutions.Process Optimization Improve workflows using Flows, Process Builder, and Validation Rules for automation.Data Management & Reporting Maintain data integrity, create reports, and analyze key business metrics to support decision-making.Customization & Configuration Configure Custom Objects, Fields, Page Layouts, and Record Types to align with business requirements.User Training & Support Provide training and documentation to ensure smooth Salesforce adoption and best practices.Collaboration with Development Teams Work closely with Apex, Lightning Web Components (LWC), and API integration teams to implement effective solutions.Testing & Quality Assurance Conduct User Acceptance Testing (UAT) and regression testing to validate system enhancements.Required Skills:Strong Salesforce Knowledge Hands-on expertise in Sales Cloud, Service Cloud, CPQ, and Experience Cloud.Automation & Reporting Experience working with Flows, Reports, Dashboards, SOQL/SOSL queries.Business Process Mapping Ability to analyze gaps and recommend process improvements.Project Methodologies Understanding of Agile, Scrum, and SDLC best practices.Communication & Stakeholder Management Strong ability to liaise between business and technical teams.

Salesforce Testing: Hands-on experience in manual and automated testing for Salesforce applications, including Sales Cloud, Service Cloud, and custom solutions.Test Case Design & Execution: Ability to create, execute, and maintain test cases, test scripts, and test plans specific to Salesforce functionality, ensuring thorough validation.Automation Testing: Experience with Selenium, Provar, TestNG, or other Salesforce automation tools to enhance testing efficiency and accuracy.Apex & LWC Testing: Understanding of Apex triggers, classes, Lightning Web Components (LWC), and Visualforce to validate customizations and ensure seamless performance.API Testing: Strong experience in testing REST/SOAP APIs using Postman, SoapUI, or equivalent tools to verify integration and data consistency.Bug Tracking & Reporting: Proficiency in JIRA, TestRail, or similar defect management tools for logging, tracking, and resolving issues efficiently.Data Validation: Solid knowledge of SOQL and SOSL to ensure data integrity and accuracy across Salesforce applications.Regression & Performance Testing: Expertise in conducting regression tests to verify system stability after updates, along with performance testing to ensure scalability and responsiveness.Salesforce Security Testing: In-depth knowledge of profiles, roles, sharing rules, and permission sets to validate security compliance and data access control.Compliance & Best Practices: Familiarity with Salesforce testing best practices, industry standards, and documentation of test results to maintain quality assurance processes.

Key Responsibilities:Requirement Gathering & Analysis Engage with stakeholders to understand business needs and translate them into Salesforce solutions.Process Optimization Improve workflows using Flows, Process Builder, and Validation Rules for automation.Data Management & Reporting Maintain data integrity, create reports, and analyze key business metrics to support decision-making.Customization & Configuration Configure Custom Objects, Fields, Page Layouts, and Record Types to align with business requirements.User Training & Support Provide training and documentation to ensure smooth Salesforce adoption and best practices.Collaboration with Development Teams Work closely with Apex, Lightning Web Components (LWC), and API integration teams to implement effective solutions.Testing & Quality Assurance Conduct User Acceptance Testing (UAT) and regression testing to validate system enhancements.Required Skills:Strong Salesforce Knowledge Hands-on expertise in Sales Cloud, Service Cloud, CPQ, and Experience Cloud.Automation & Reporting Experience working with Flows, Reports, Dashboards, SOQL/SOSL queries.Business Process Mapping Ability to analyze gaps and recommend process improvements.Project Methodologies Understanding of Agile, Scrum, and SDLC best practices.Communication & Stakeholder Management Strong ability to liaise between business and technical teams.Salesforce Knowledge (Sales Cloud, Service Cloud, CPQ, Experience Cloud), Requirement Gathering, Process Optimization, Flows, Reports, Dashboards, SOQL, SOSL, Custom Objects, Testing (UAT, Regression), Agile, Scrum, SDLC, Communication, Stakeholder Management

Core Technical SkillsApex Programming Writing triggers, batch jobs, scheduled jobs, and asynchronous processing.Lightning Web Components (LWC) & Aura Developing dynamic, scalable UIs.Visualforce Pages Creating custom UI components when necessary.Salesforce APIs (REST/SOAP, Bulk, Streaming) Integrating with third-party applications.SOQL & SOSL Writing optimized queries for efficient data retrieval.Flows & Process Builder Automating business logic declaratively.Platform Events & Pub/Sub Model Enabling real-time data communication.CRM & Customization SkillsCustom Objects & Fields Extending Salesforce data models.Validation Rules & Formula Fields Ensuring data accuracy and consistency.Security & Sharing Rules Managing Profiles, Roles, Permission Sets, and OWDs.Reports & Dashboards Creating analytics for business users.Dynamic Forms & Actions Enhancing user experience and flexibility.Integration & DeploymentExternal System Integration Using REST, SOAP, Webhooks, and Middleware (MuleSoft, Dell Boomi, etc.).CI/CD & Version Control Managing deployments with Git, Bitbucket, Salesforce DevOps Center.Metadata API, Change Sets, SFDX Efficient deployment and configuration.Soft Skills & CertificationsProblem-Solving & Debugging Troubleshooting Apex, LWC, and integration issues.Collaboration & Communication Working effectively with cross-functional teams.Agile & Scrum Methodologies Experience in iterative development.Salesforce Certifications (Admin, Developer Preferred but not mandatory).