Senior Sales Engineer

Position:

The Senior Technical Sales Engineer is responsible for providing advanced technical and commercial support throughout the sales process. This includes pre-sales consultation, tender participation, application engineering, project coordination, and post-sales engagement. The role demands a combination of engineering expertise and business acumen to develop tailored cooling and climate control solutions for mission-critical environments such as data centers, telecom, industrial, and healthcare sectors.

Key Responsibilities:

• Technical Pre-Sales
• Understand client requirements and propose suitable technical solutions.
• Provide technical support during client meetings, presentations, and pre-bid discussions.
• Prepare and review tender documents, technical datasheets, and respond to RFQs/RFPs.
• Create and submit bids, technical proposals, and quotations for HVAC or related systems.
• Conduct site visits for feasibility studies, application engineering, and support during execution.

Sales Execution

• Identify and pursue new business opportunities in the assigned territory.
• Manage the complete sales cycle from lead generation to closure.
• Build strong relationships with key decision-makers, consultants, and contractors.

Project & Order Coordination

• Coordinate internally with factory and operations teams for order execution and dispatch.
• Work with engineering teams to prepare submittals, drawings, and technical documentation.
• Ensure project design and application engineering are aligned with client specifications.
• Support on-site technical resolutions in coordination with service/project teams.

Tendering & Contract Finalization

• Assist in technical clarifications, compliance checks, and commercial negotiations.
• Coordinate internally to finalize contracts and ensure smooth handover to operations.

Brand & Product Awareness

• Participate in exhibitions, seminars, and training programs to improve market visibility.
• Support marketing and PR efforts to enhance awareness of products and solutions.

Reporting & MIS

• Maintain sales reports, pipeline status, and project updates for management.
• Share data-driven insights and recommend process improvements.

Commercial & Collections

• Ensure timely invoicing and follow up on collections as per agreed terms.
• Address and resolve any technical or commercial issues that could impact revenue.

Product Development Support

• Collaborate with product and engineering teams for new product launches and upgrades.
• Provide feedback on product performance and market needs.

Key Skills & Competencies:

• Strong technical knowledge in HVAC, mechanical, or electrical engineering.
• Excellent communication, presentation, and negotiation abilities.
• Experience with tenders, technical proposals, and commercial documentation.
• Proficient in MS Office, CRM systems, and project management tools.
• Knowledge of contract terms and project handling.
• Strong customer orientation with a problem-solving approach.
• Ability to work cross-functionally and independently.

Qualifications & Experience:

• Bachelor's degree in Mechanical/Electrical Engineering or a related field.
• 5-8 years of experience in technical sales and application engineering.
• Exposure to tendering, project engineering, and product management.
• Willingness to travel for client and project requirements.

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