Posted:4 days ago|
Platform:
Work from Office
Full Time
We are currently seeking an experienced professional to join our team in the role of Associate Director Service Management Key Responsibilities: Technology Control Ownership and Oversee its operation which would mean running the mandated governance, managing associated risks and actions, control process design, ensure key artifacts are created and be accountable for any control associated activities. Lead Control related Remediation, effectively being responsible for the delivery of defined remediation for a specific technology control (eg Patch Management Control) Risk Management & Control governance which would manage risks and audit findings, run all mandated meetings to ensure key artifacts are created, management of risks for either a horizontal or vertical slice of CTO. Team governance for the Risk and Controls team which would be working with CCO Tech to manage risk, track/manage appropriate Audit points, route Audit/regulatory queries to correct owner, ensure control owners understand their obligations, run controls meetings as defined by the Head of Risk and Controls. Provide leadership to a team, specifically proving non-technical leadership to a part of the Risk and Controls team. The role is performed with a focus on excellence & attention to detail with an ability to lead & inspire other staff, but also to communicate effectively with all levels of technology & business management. To be successful in this role you should meet the following requirements: bachelors degree in computer science engineering or related field. 12+ years of experience in IT and General knowledge with relevant experience (minimum 8+ years) within Risk Management, Controls Governance & Monitoring or IT Service Continuity Management. Strong understanding of regulatory requirements and risk governance practices. Good knowledge on Patch Management Control, Vulnerability Management Control and Information Security Risk Management processes would be advantageous Knowledge of HSBC s Risk Management Platform (eg Helios) would be advantageous but not essential Knowledge of Agile Scrum & Kanban as we'll as familiar with Agile tooling (eg Confluence and JIRA) would be advantageous but not essential Good knowledge of data analysis/reporting through BI tools like Qlik sense and Power BI would be advantageous Experience working on complex projects across multiple domains. Ability to interpret complex data and add value to the business decision making process. Strong interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group and across different cultures.
Hsbc
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