SENIOR RELATIONSHIP OFFICER

A Job Specification 1 Company Name : Muthoot Fincorp Limited 2 Position / Designation : Relationship Officer Secured & Unsecured Lending Business 3 Grade : 4 Employment Type : All Employment Type 5 Reporting to Designation & Grade : Business Manager Secured & Unsecured Lending Business 6 No. of Reportees, Designation & Grade : Individual Role 7 Main Tasks & Areas of Responsibility : To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organisation s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organisation while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. 8 Skills and Exposure : A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Atleast 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred. Excellent interpersonal and verbal communication skills Be a Go Getter.

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9 Special Requirements (If any) : Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. 10 Job Location / State : Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh, 11 Compensation Band : As per policy 12 Entitlements : As per policy 13 Stake Holders : Should be able to manage multiple stakeholders and collaborate with Branch, State, Zonal teams B 15 Educational Qualification / Technical Certification : Any Graduation / Plus 2 with experience / Xth with Mortgage experience 16 Skill Sets : Experience in Home Loans / Mortgages Sales & distribution 17 Communication Skills : Good oral, written and presentation skills 18 Experience : 2+ years of experience in Mortgages / Home Loans Industry 19 Behavioral Competencies : Uncompromising ethical standards and discipline expected 20 Other Requirements (If any) : -