Senior Project Owner (SPO) Utility & Energy Division

As a Senior Project Owner (SPO) with ARDEM Data Services in the Utility & Energy Division, your role involves overseeing multiple projects in the utility and energy sector to ensure timely and budget-friendly execution. You will serve as the main client liaison, develop project plans, and track progress effectively with milestones and performance metrics. Key Responsibilities: - Manage and oversee multiple utility and energy sector projects concurrently - Serve as the main client liaison, ensuring clear communication and alignment on project expectations - Develop project plans, milestones, and performance metrics - Lead and manage a team of process analysts handling utility data processing - Assign responsibilities based on expertise and conduct team huddles and performance reviews - Act as a quality checker to ensure utility bill data processing meets high accuracy standards - Analyze utility data processing workflows and recommend efficiency improvements - Design and develop workflow processes for utility bill audits and energy data reconciliation - Communicate effectively with utility and energy clients in English to clarify project requirements Qualifications Required: - Bachelor's degree (Preferred: BTech, BCom, BSc, MCA, MBA) - 10+ years of utility project management experience, with at least 7+ years in a leadership role - Experience handling utility bill processing, energy data analysis, or sustainability reporting - Ability to manage 15-20 projects with teams of 1-5 analysts or a single large project with 30-50 analysts - Proficiency in developing Training Plans, Quality Plans, and Standard Operating Procedures (SOPs) - Strong English communication skills for client meetings - Technical Requirements: Laptop/Desktop with Windows (i5 or higher, 8GB RAM minimum), 14-inch Full HD screen, and Internet Speed of 100 Mbps or higher In addition to the role responsibilities, ARDEM Data Services is a part of a US-based global professional services company specializing in Business Process Automation and Business Process Outsourcing Services. With a focus on innovation and excellence, ARDEM is committed to providing top-notch services to clients in the USA and Canada. Please note that ARDEM Data Services values your privacy and will never ask for personal or banking information during the hiring process. If you encounter any suspicious activity claiming to be from ARDEM, please refer to the company's official Careers page for all job openings.,