21 Workflow Development Jobs

Job Title : Siebel Developer Experience : 3 to 5 Years Location : Gurgaon, India Job Summary We are looking for an experienced Siebel Developer to design, develop, and support Siebel CRM solutions. The ideal candidate must have a minimum of 3 years of hands-on experience in Siebel development, including configuration, scripting, and workflow, and must be capable of working from the office from day one. Key Responsibilities Develop and support Siebel CRM solutions as per business needs Gather and define technical requirements and transform them into effective Siebel designs Perform Siebel configuration, scripting (eScript/Browser Script), and workflow development Analyze and troubleshoot defects and performance issues in Siebel systems Participate in code reviews, and perform unit testing and defect fixes Work collaboratively with onshore and offshore teams to ensure timely delivery Maintain detailed technical documentation and provide regular updates to project leads Ensure alignment with project scope, timelines, and quality standards Escalate risks and blockers promptly to stakeholders Mandatory Technical Skills 3+ years of experience in Siebel development Strong expertise in Siebel Configuration, Scripting (eScript/Browser Script), and Workflow Good understanding of Siebel architecture and Siebel Tools Experience in implementing and supporting Siebel CRM solutions Strong analytical and debugging skills Good communication and collaboration skills Nice-to-Have Skills Exposure to Siebel Open UI Experience with Siebel EAI, web services integration Basic knowledge of SQL and relational databases Familiarity with Agile methodologies Experience with PL/SQL or Oracle DB scripting Past experience with onsite teams (US/UK/Europe) is a plus Methodologies & Soft Skills Solid understanding of SDLC processes Exposure to Agile/Scrum frameworks Strong verbal and written communication skills Self-motivated, detail-oriented, and able to work independently Ability to troubleshoot and solve complex issues under pressure Good interpersonal and collaboration skills Educational Qualification BE / B.Tech / MCA or equivalent degree in Computer Science or related discipline Show more Show less

As a ServiceNow technical developer, your primary responsibility will be to design, develop, and maintain applications/modules on the ServiceNow platform. You will engage with stakeholders to gather requirements, propose solutions, and implement custom applications, workflows, and integrations to optimize business processes. With 5 to 8 years of technical experience in ServiceNow and custom/scoped application development, you should be proficient in tools such as ServiceNow Studio, Service Portal, and Flow Designer for business workflow configurations. A solid grasp of Snow Architecture & Modules (e.g., ITSM, IT Service Portal, Asset Management) along with knowledge of databases, Incident management lifecycle, and web technologies (JavaScript, HTML, CSS) is essential. Your role will involve analyzing, designing, developing, testing, implementing, and maintaining UI/UX within ServiceNow. Expertise in creating service request forms, task flows, and workflows as per the specific requirements of EXL functions is crucial. You will lead the development, implementation, and maintenance of new/existing Snow Portfolio on top of the App Engine. In addition, you should be skilled in configuring/customizing the Snow platform, setting up new workflows/alerts, role assignments, and integrations with external systems using ServiceNow APIs, REST, SOAP, and other methods. As a technical solution architect, you will drive transformation initiatives and the Service desk enablement roadmap, overseeing scoping, solution design, delivery, implementation, and adoption of Snow-Service desk across EXL. Experience with scripting tools and leveraging ServiceNow standard functionality for automating routine tasks is expected. Managing data flow integration between ServiceNow and third-party systems is also a key aspect of the role. Possessing ServiceNow certifications, such as Certified Application Developer, would be advantageous. Excellent communication skills are essential for discussing technical and functional issues/solutions, particularly in high-pressure situations, with executives, support teams, and customers. The ability to collaborate effectively in a team setting and manage multiple assignments concurrently will be beneficial for success in this role.,

The Business Analyst II, MyMPA will be part of GBSC's Automation and Engineering Team, responsible for developing and implementing end-to-end workflows that will generate datasets crucial to the delivery and support of ongoing/future reporting and analytics projects. This role will also work closely with the VP of Analytics & Metrics and Director of FP&A and gather requirements for new datasets to support and strengthen the continuous evolution of reporting requirements and contribute to our reporting platform's success as it grows to support the rapidly expanding Mastercard business. Role Skilled at developing workflows and macros in Alteryx to handle data transformations and for applying business rules. Use Alteryx to build high-level and detailed validations to ensure data quality and uphold a high degree of user confidence in our datasets. Use MS-Excel and MS-PPT to capture findings and present to customers in an easy-to-understand and impactful manner Organize and participate in discussions with customers to brainstorm on data quality issues and contribute to discussions to devise business rules to address data quality issues Proficiency in writing and debugging SQL queries that can be used to extract datasets from Data Warehouse and other Relational databases. Work closely with Essbase developers to align the structure of the data feeds to the dimensionality of the application. Assist Essbase development team in testing the data loaded in the application and flag issues while performing sanity checks on the data. Partner with customers during the UAT phase and work with the Development team to fix data /application issues identified during UAT Be a Level 2 resource that is comfortable diving deep into data and process flows/breaks. Liaison with the internal groups in MasterCard Operations and Technology to ensure our solutions remain in compliance with MasterCard technical standards. Navigate O&T requirements around change management and new development. Individuals with strong metadata management, data transformation/manipulation and reporting skills, preferably in an FP&A environment. A prior FP&A experience is desirable since the individual will be closely working with stakeholders from the FP&A organization and an understanding of the data in an FP&A context will make engagement with stakeholders more productive and easier All About You Strong understanding of Alteryx workflows and Macros. Good understanding of SQL Server or Oracle DB. Advanced MS-Excel and PPT. Ability to work on Windows and Linux servers. Strong commitment to development, testing and ensuring quality of data workflows you will be developing. Strong ability to step in and debug/analyze the workflow of others on the team. Be able to work within an Agile environment that is highly responsive to the business. Our team is part of the Finance organization you must be comfortable with working as part of the business with a strong roll up your sleeves mentality.

You are a detail-oriented and proactive CRM Manager responsible for developing, executing, and optimizing CRM strategies to drive customer engagement, retention, and loyalty. You will need a data-driven mindset to analyze customer behaviors, segment audiences, and personalize customer communications. Collaborating closely with marketing, sales, and customer support, you will implement strategies to enhance the customer experience and maximize lifetime value. Your roles and responsibilities as a Client Relationship Manager include collecting and analyzing customer data, developing and managing CRM strategies, handling client and vendor correspondence, planning and executing multi-channel CRM campaigns, analyzing campaign performance metrics, creating reports and dashboards, identifying customer journey improvements, developing workflows and automation, gathering and analyzing customer feedback, collaborating with customer service, overseeing CRM platform implementation, and working with IT Developers to troubleshoot and customize CRM functionalities. To qualify for this position, you should have a Bachelor's degree in Marketing, Business, or a related field, along with a minimum of 1 year of experience in Customer Relations or a relevant field. Proficiency in MS Office applications, excellent organizational and multitasking skills, strong verbal and written communication abilities, the capacity to work independently with minimal supervision, a high level of professionalism and confidentiality, and the ability to prioritize and meet deadlines in a fast-paced environment are essential for this role.,

Job Summary: We are looking for a highly skilled and analytical ServiceNow Developer with exceptional coding abilities and strong problem-solving aptitude. The ideal candidate will have a passion for clean code, platform optimization, and scalable solution design. You will be responsible for building robust, efficient, and maintainable solutions across various ServiceNow modules and applications. Key Responsibilities: Develop and enhance ServiceNow applications using best-in-class coding practices. Create and maintain Business Rules, Script Includes, Client Scripts, UI Actions, and Flow Designer logic. Build scalable integrations using REST, SOAP, and MID Servers. Collaborate with architects and business analysts to design efficient technical solutions. Troubleshoot issues, optimize performance, and refactor legacy scripts. Maintain code quality, documentation, and adhere to governance standards. Participate in peer code reviews, solution design discussions, and sprint planning sessions. Required Skills & Experience: 5+ years of experience in ServiceNow development. Proficient in JavaScript (server and client side) and ServiceNow Glide APIs. Strong knowledge of ServiceNow platform components including Scoped Apps, ACLs, Scripted APIs, and Flow Designer. Hands-on experience with integrations (REST/SOAP), data transformations, and background jobs. Excellent problem-solving, debugging, and analytical skills. Ability to write clean, modular, and reusable code. Comfortable working independently in fast-paced environments. Preferred Qualifications: ServiceNow Certified Application Developer or related certifications. Experience in one or more modules such as ITSM, HRSD, CSM, or App Engine. Familiarity with CI/CD practices and Git-based version control. Exposure to ATF (Automated Test Framework) and DevOps tools.

As an experienced developer with up to 9 years of relevant experience, you will be responsible for developing applications, questionnaires, dashboards, etc. on the Archer platform. Your key tasks will include translating business requirements into Archer technical solutions, developing custom objects using JavaScript or other supported programming languages, and creating fields, layouts, data-driven events, and workflows using advanced workflow features. Moreover, you will be expected to integrate Archer with other systems using data publication, data import, and data feed methods. You should also possess the skills to create searches, reports, and dashboards, manage Archer users, roles, and groups, configure notifications, and handle translations effectively. In this role, you will need to optimize and fine-tune existing applications, add new features without impacting other functionalities, and customize the default Archer user interface. Additionally, you will be responsible for developing test cases, facilitating unit, integration, and user acceptance testing, and documenting test results. You will also build packages and install them on other Archer instances and assist in creating user documentation and providing user training. A good understanding of Agile values and principles, experience working in highly regulated environments, strong technical and analytical skills, as well as excellent interpersonal, communication, problem-solving, research, and follow-up skills are essential for this role. Your attention to detail, self-motivation, and ability to work independently will be key to your success in this position.,

Join our team as a Fund Accounting Team Leader, where you will oversee fund service operations and ensure accurate trade processing. Collaborate with clients and internal teams to resolve inquiries and manage escalations while driving efficiency and strengthening controls in a dynamic financial environment. As a Fund Accounting Team Leader within the Fund Service Operations team, you will manage trade operations and validate transactions for various clients. Your responsibilities will include ensuring timely and accurate fund accounting activities and net asset value calculations. You will be responsible for establishing policies and leading a motivated team to deliver exceptional service. Your key responsibilities will involve overseeing the accurate production of daily/monthly accounting activities, reviewing financial statements for timely sign-offs, establishing policies and guidelines for control compliance, developing efficient workflows within the team, leading, motivating, and managing the team effectively, implementing training solutions for team skill development, managing client relationships through proactive service delivery, resolving inquiries, and serving as an escalation contact, validating trades, ensuring accurate processing, and continuously strengthening the controls environment. Additionally, you will collaborate with partner locations for service delivery. To be successful in this role, you should understand Mutual Funds, Fund Accounting, and GAAP, have knowledge of the Securities industry and trading activities, exhibit strong analytical and organizational skills, prioritize tasks, manage multiple responsibilities, negotiate effectively in complex situations, hold a Chartered Accountant/MBA/Bachelors degree, and communicate effectively with clients and teams. Preferred qualifications include demonstrating management experience, analyzing and implementing process improvements, developing standardized workflows and hand-offs, leading training initiatives for team mobility, building relationships with JPMorgan Chase & Co. partners, driving proactive client service and requirements, and enhancing team skill sets through targeted training.,

As a candidate for this position, you will be responsible for ensuring the implementation of agreements with Brands and Markets. You will focus on cross-channel customer engagement tactics, workflow design, and validation to create omni-channel digital experiences across various platforms such as web, email, webinars, and CLM. Your role will involve developing and orchestrating engagement-oriented campaigns across different channels. Additionally, you will provide recommendations on the Omnichannel workflow within Salesforce and collaborate with the creative and production teams for necessary support across all channels and assets used in campaigns. Coordination with multiple markets to maintain localized omni-channel tactics by analyzing channel operations and engagement scores will be essential. Working closely with platform teams to request features, functions, and data capture to support omnichannel campaigns will also be part of your responsibilities. Furthermore, you will collaborate with cross-functional teams to support UAT and ensure testing meets BRD inputs. Experience working with Cross Functional teams, across production, creative, and platforms will be beneficial for this role. You will be required to evaluate and analyze Omnichannel program workflows continuously and optimize them for efficiency. An understanding of data dictionary, data structures, and data mart in relation to CRM will be advantageous. Your ability to work with dynamic data sets to deliver personalization will also be valuable. In terms of skills, you must have proficiency with SalesForce Marketing Cloud (SFMC) and hands-on experience in Salesforce Omni Channel campaign workflow. A minimum of 5 years of Workflow development experience in SalesForce Marketing Cloud is also required. Experience with omnichannel campaign orchestration and UAT is essential, along with exposure to setting up Data Extension and AMPscripts in SalesForce Marketing Cloud. Knowledge of HTML and CSS skills is desirable, and a basic understanding of JavaScript would be beneficial. Additionally, proficiency with marketing automation tools and processes such as SFMC, Eloqua, Marketo, Hubspot, Responsys, Adobe Campaign, or similar tools will be a good-to-have skill. Experience in designing custom objects, custom fields, picklists, workflow, approval processes, validation rules, and email generation according to application requirements will also be advantageous for this role.,

As a member of our team, your primary responsibility will be to design, develop, and maintain Stibo STEP configurations and workflows in order to meet the various business requirements. This will involve implementing data models, business rules, and user interfaces within the STEP platform, as well as integrating STEP with other enterprise systems using APIs, web services, and ETL tools. Collaboration with business analysts, data stewards, and stakeholders will be essential for gathering requirements and delivering effective MDM solutions. In addition, you will be tasked with developing and managing data validation, cleansing, enrichment, and governance processes to ensure data accuracy and quality. It will also be crucial to optimize performance and scalability of STEP solutions, as well as provide support for end-to-end testing, debugging, and troubleshooting of MDM processes. Your role will also include ongoing maintenance and support for STEP configurations and upgrades, along with the creation and upkeep of technical documentation such as design specifications and user guides. The ideal candidate for this position should possess a minimum of 5 years of hands-on experience with the Stibo STEP MDM platform. A strong understanding of MDM principles and data governance practices is required, along with proficiency in developing workflows, business rules, and user interfaces within the STEP platform.,

Education UG: B.Tech/B.E. in Any Specialization Key Skills R12, Oracle Apps Technical, Rice Components, Oracle Workflow, XML Publisher, Oracle Apps, OAF, EBS, Oracle Application Framework, XML Reports, E Business Suite, Oracle E-business Suite, E-businessRice, Oracle Forms, Oracle Reports Minimum 2 years of experience in Oracle EBS (R12) technical development and customization Experience in Oracle Forms, Reports, PL/SQL and Workflow development Knowledge of Oracle Fusion Middleware technologies Strong understanding of Oracle Application Architecture and related technologies Excellent analytical and problem-solving skills Strong communication and interpersonal skills Ability to work independently as well as in a team environment.

As a Business Process Designer, you will be responsible for analyzing, developing, and improving workflows. Your main role will involve identifying inefficiencies in existing processes and coming up with solutions to enhance their effectiveness. Collaboration with business users will be crucial in identifying and defining detailed product requirements and use cases. Furthermore, you will play a key role in designing continuous monitoring and feedback collection mechanisms to aid in refining processes over time. In this position, you are expected to serve as a Subject Matter Expert (SME) and oversee the team's performance. Your responsibilities will include making team decisions, engaging with multiple teams to contribute to important decisions, providing solutions to problems across various teams, and identifying inefficiencies in existing processes. Your expertise in Microsoft Dynamics CRM Technical is essential for this role, as well as experience in business process analysis and improvement, developing and implementing workflows, knowledge of process optimization techniques, and familiarity with business process modeling tools. The ideal candidate should possess a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical. This position is based at our Chennai office, and a minimum of 15 years of full-time education is required for consideration.,

As a ServiceNow Developer specializing in HR Service Delivery (HRSD) and Customer Service Management (CSM) modules, your primary responsibility will be to design, develop, configure, and implement ServiceNow solutions that meet business objectives and adhere to best practices. Your key responsibilities will include designing and implementing ServiceNow applications in HRSD and CSM modules, customizing applications to automate processes, and integrating ServiceNow with external systems through REST, SOAP, and MID Servers. You will also be involved in requirements gathering, technical analysis, solution design, troubleshooting technical issues, and collaborating with stakeholders to deliver high-quality solutions. Additionally, maintaining documentation related to architecture, configuration, and change management will be essential. To excel in this role, you should possess a minimum of 5+ years of hands-on experience in ServiceNow platform development, with a focus on HRSD and CSM modules. Proficiency in ServiceNow scripting, building workflows, flows, and data policies, as well as experience in Service Portal development and customization, are key requirements. A solid understanding of ITSM processes, ServiceNow best practices, and experience working in Agile/Scrum environments will be beneficial. Preferred qualifications for this position include ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist in HRSD/CSM. Experience in remote delivery of ServiceNow projects and exposure to other modules like ITSM, CMDB, or integrations will be considered a plus. If you are a proactive problem-solver with excellent communication skills and a passion for delivering innovative solutions, we invite you to apply for this exciting opportunity to contribute to our ServiceNow development team.,

As an experienced Infor M3 SWB (Scheduling Workbench) Consultant, you will lead the implementation, optimization, and support of Infor M3 Scheduling Workbench (SWB). Your expertise in production planning, scheduling, and capacity management within Infor M3 environments will ensure efficient and optimized scheduling for manufacturing and supply chain operations. You will be responsible for leading the design, configuration, and deployment of Infor M3 SWB to support production scheduling, capacity planning, and shop floor execution. Optimizing work order sequencing, resource allocation, and production schedules to improve efficiency and minimize bottlenecks will be a key aspect of your role. Additionally, ensuring seamless integration of Infor M3 SWB with ERP, MES, APS (Advanced Planning & Scheduling), and shop floor systems will be crucial. Customizing scheduling rules, calendars, and work centers to align with business requirements, conducting training sessions, creating user documentation, and providing ongoing support to production planners and schedulers are also part of your responsibilities. You will collaborate closely with production, supply chain, IT, and operations teams to drive scheduling improvements and develop dashboards and reports to track schedule adherence, resource utilization, and production KPIs. As an ideal candidate, you are required to have a minimum of 5 years of experience implementing, configuring, or supporting Infor M3 Scheduling Workbench (SWB). A strong understanding of manufacturing processes, production scheduling, and shop floor planning is essential. Experience with Infor M3 Production Management, MRP, and APS (Advanced Planning & Scheduling) is highly desirable. Hands-on experience with SQL, data mapping, APIs, and integration tools for Infor applications is necessary. You should have the ability to configure work centers, scheduling rules, calendars, and capacity planning parameters in SWB. Excellent problem-solving and analytical skills with a focus on process optimization, as well as strong communication and stakeholder management skills to work with production teams, planners, and IT are also required. Experience in industries such as manufacturing, food & beverage, distribution, or automotive is highly preferred for this role.,

Job Title: Alteryx Engineer Location: Bangalore/Mumbai/Ahmedabad/Aurangabad Experience Required: 2-5 years Domain: Manufacturing Job Description: We are seeking a highly skilled Alteryx Engineer with 2-5 years of experience, specifically within the manufacturing domain, to join our dynamic team. The ideal candidate will have a strong background in data preparation, blending, and advanced analytics, coupled with practical experience in the manufacturing industry. This role involves designing, developing, and deploying robust Alteryx workflows to automate data processes, generate insights, and support strategic business decision-making. Key Responsibilities: Workflow Development: Design, develop, and maintain efficient and scalable Alteryx workflows to extract, transform, and load (ETL) data from various sources, ensuring data quality and integrity. Data Blending & Transformation: Perform complex data blending, cleansing, and transformation operations using Alteryx Designer to prepare data for analysis and reporting. Automation: Implement and manage automated data pipelines and analytical processes using Alteryx Server to streamline data delivery and reduce manual efforts. Data Analysis: Analyze complex datasets within Alteryx to identify trends, patterns, and insights that drive strategic decisions and operational improvements. Data Integration: Work with diverse data sources, including SAP, flat files (Excel, CSV), APIs, and other enterprise systems, to ensure accurate and timely data availability within Alteryx workflows. Collaboration: Collaborate closely with business stakeholders, including production, supply chain, and quality assurance teams, to gather requirements, understand their data needs, and translate them into effective Alteryx solutions. Reporting & Output: Configure Alteryx workflows to generate various outputs, including data extracts for reporting tools, analytical datasets, and automated reports. Troubleshooting: Diagnose, resolve, and optimize issues related to Alteryx workflows, data connections, and performance promptly. Required Skills: Experience: 2-5 years of hands-on experience in Alteryx workflow development, data preparation, and automation, with a strong focus on the manufacturing domain. Technical Proficiency: Strong proficiency in Alteryx Designer for building complex analytical workflows. Experience with Alteryx Server for deploying, scheduling, and managing workflows is highly desirable. Data Management: Hands-on experience with SQL and relational databases for querying, data extraction, and understanding database structures. Experience extracting and integrating data from SAP systems using Alteryx connectors or other relevant methods is crucial. Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data, identify root causes, and provide actionable insights. Communication: Excellent communication skills with the ability to present complex technical information clearly to both technical and non-technical audiences. Problem-Solving: Proven ability to troubleshoot issues, optimize workflow performance, and resolve data-related challenges effectively in a fast-paced environment. Domain Knowledge: Familiarity with manufacturing processes, operational metrics, supply chain data, and Key Performance Indicators (KPIs) is highly desirable. Preferred Skills: Alteryx Certification (e.g., Alteryx Designer Core, Advanced, or Expert) is a significant plus. Knowledge of other BI tools (e.g., Tableau, Power BI) or data analysis techniques and programming languages (e.g., Python, R) for advanced analytics is advantageous. Experience with data governance and best practices in Alteryx development. Direct experience with SAP modules relevant to manufacturing (e.g., FICO, Production Planning, Materials Management, Sales and Distribution) is a strong asset.

Dynamics 365 CE Technical Consultant(Lead(8+) and Developer(5+)) Should have experience as Dynamics CRM / 365 CE Technical Consultant, with a successful track record of implementing CRM solutions. Should have done at least 3 full-scale CE Implementations Strong background as a developer with expertise in C#, HTML, JavaScript and Web API. In-depth understanding of Dynamics 365 CE, including customization and configuration. Experience with PowerApps and PowerAutomate. Excellent problem-solving skills and attention to detail. Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders. Ability to work independently and as part of a team. A continuous learner who is enthusiastic about embracing new technologies and methodologies. Customization of entities, Plug-in development, workflow development, JavaScript development and security configuration Knowledge / Expertise in Portal Development Knowledge / Experience in D365 integration with third-party systems Expertise in Visual Studio and Azure DevOps

Project description An excellent opportunity for personal development in a dynamic environment. You will join a highly skilled and dynamic team supporting Murex applications in the UK and our global practice focused on Application installation support around the world. We are one of the largest Murex partners and offer a wide range of opportunities in the region. There are good opportunities to develop in different areas. The team is highly skilled and will provide a great opportunity to expand your knowledge. Responsibilities Act as the subject matter expert for back office and integration for the integration of Murex with EDM/Market for credit data and equities Technical Analysis of changes, solution design, development/configuration and unit testing of MxML workflows and back office Analysis & Documentation of user requirements and transpose into Functional Specifications Define the systems and data requirements and validate the systems design and processes from functional and technical aspects End to end ownership of tasks in cooperation with Business Analysts and Testing team. Contribute to the User Training activities, through one-to-one discussion, preparation of user training guides & presentations Follow up with vendor support as and when necessary to resolve bugs/issues Ensure technical and functional hand over of the project and changes to the relevant teams Skills Must have Advanced MxML workflow and formulae development Knowledge of the following Trade lifecycle / workflows 4+ years of Murex Development experience Experience working in the financial industry with relevant experience in business analysis and project implementation. Experience in managing and delivery of trading platforms for Treasury products on a global scale, integrated within the organizations treasury product systems. Strong team player with excellent communication & inter-personal skills. Strong problem solver who can question and understand proposed solutions and business drivers. Strong understanding of treasury products and experience in back office projects. Good knowledge of the different post-trade interactions between the various actors of capital markets including service providers Good general financial market understanding Unix Nice to have Experience with CreditMarkit (out of the box Murex interface with Markit for Credit data) is a large bonus Other Languages English: C2 Proficient Seniority Regular Locatioin: Pune,Bengaluru,Hyderabad,Chennai,Noida

Configuration/Customization of the ServiceNow platform, including creating workflows. Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area. Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools. Build service requests from customer requirements including requests, request items and tasks using workflows (manage data flows from the customer to the support teams providing the service). Use scripting tools and ServiceNow functionality to automate rote tasks fulfillment in ServiceNow. Perform integrations and process automation using Service Now Orchestration. Experience with ServiceNow App Engine and custom/scoped app development experience Load, manipulate and maintain data between ServiceNow and other systems. Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application. Collaborate with team members and business users to clarify requirements and confirm design/implementation. Follow set coding best practices and standards. Foster a collaborative and team-oriented environment. Adhere to the system development life cycle (SDLC) processes. Test and debug team solutions. Participate in on-call rotation to troubleshoot and prioritize Incidents assigned to team. Document processes/solutions/fixes in Knowledge Base. Maintain a regular and predictable work schedule. Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units, and the Company. Interact appropriately with others to maintain a positive and productive work environment.

Configuration/Customization of the ServiceNow platform, including creating workflows. Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area. Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools. Build service requests from customer requirements including requests, request items and tasks using workflows (manage data flows from the customer to the support teams providing the service). Use scripting tools and ServiceNow functionality to automate rote tasks fulfillment in ServiceNow. Perform integrations and process automation using Service Now Orchestration. Experience with ServiceNow App Engine and custom/scoped app development experience Load, manipulate and maintain data between ServiceNow and other systems. Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application. Collaborate with team members and business users to clarify requirements and confirm design/implementation. Follow set coding best practices and standards. Foster a collaborative and team-oriented environment. Adhere to the system development life cycle (SDLC) processes. Test and debug team solutions. Participate in on-call rotation to troubleshoot and prioritize Incidents assigned to team. Document processes/solutions/fixes in Knowledge Base. Maintain a regular and predictable work schedule. Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units, and the Company. Interact appropriately with others to maintain a positive and productive work environment.

Job Title: ServiceNow Developer Job Summary: We are seeking a skilled ServiceNow Developer with hands-on experience in developing and managing the ServiceNow platform, particularly in IT Service Management (ITSM) and Scoped Applications. The ideal candidate will possess strong expertise in ServiceNow integrations, Agile methodologies, and platform administration to deliver effective business automation solutions. Key Responsibilities: Develop and customize applications on the ServiceNow platform with a focus on ITSM and Scoped Applications. Design and implement integration solutions using key ServiceNow technologies, including Integration Hub, Single Sign-On (SSO), REST APIs, SOAP, MID Server, and email integrations. Collaborate in Agile and Scrum development processes to deliver high-quality software solutions. Execute data loading and migration into ServiceNow from third-party systems using Web Services and Import Sets. Develop and maintain UI components such as UI Scripts, UI Actions, UI Policies, UI Macros, and Business Rules. Create and manage workflows, Flow Designer processes, and Catalog Items to automate business processes effectively. Perform platform administration tasks, including reporting, creating database views, and managing SQL queries within ServiceNow. Produce detailed technical documentation, including design specifications and user manuals for ongoing reference and knowledge sharing. Implement low-code and low-complexity solutions to meet business automation requirements efficiently. Work closely with project managers, process analysts, and team leads to identify project risks and ensure timely delivery of solutions. Qualifications: Proven hands-on development experience in ServiceNow, particularly ITSM modules and Scoped Applications. Strong knowledge of ServiceNow integration technologies such as Integration Hub, SSO, REST/SOAP services, MID Server, and email. Experience with Agile and Scrum methodologies in software development projects. Solid expertise in integrating ServiceNow with third-party tools and systems. Skilled in UI scripting and ServiceNow platform development components (UI Actions, Policies, Business Rules, Workflows, Flow Designer, Catalog Items). Familiarity with ServiceNow platform administration, reporting, and SQL/database views. Ability to create clear technical documentation and user guides. Strong problem-solving skills and ability to implement scalable automation solutions. Excellent collaboration and communication skills to work effectively within cross-functional teams.

Role and Summary Statement We are looking for a ServiceNow Developer with strong administration, development, and support skills on ServiceNow SAM/HAM. The ServiceNow Developer role will work closely with business and product teams to achieve the desired outcome within the Agile Methodology. RESPONSIBILITIES Will be responsible to develop and implement different ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements. Creation/implementation/modification of ServiceNow SAM/HAM/others components. Maintain technical documentation and assist/participate in QA and user training activities. Understanding of the project delivery lifecycle and processes and their implementation. Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs etc. Lead the end-to-end implementation of ServiceNow SAM Pro, including initial setup and configuration. Customize and configure ServiceNow SAM Pro to meet specific organizational needs. Work closely with stakeholders to gather requirements and translate them into technical solutions. Develop and implement publisher-specific packs and plugins as needed for software management. Collaborate with cross-functional teams to integrate SaaS applications with ServiceNow SAM Pro. Manage and oversee the entitlement upload process for in-scope software publishers. Perform regular reconciliation of deployment details received from integration sources. Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and integrations. Create and maintain documentation, including technical specifications and user guides. Provide training and support to end-users and ensure effective adoption of ServiceNow SAM Pro. Stay up-to-date with industry best practices and ServiceNow updates to optimize the software asset management process. Participate in continuous improvement initiatives to enhance the efficiency and effectiveness of software asset management processes. Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers. Solving complex problems in a highly dynamic and agile environment. Having a strong focus on code quality and reusability. REQUIRED QUALIFICATIONS: B.E./B.Tech in Computer Engineering or MCA or an equivalent education. 5-7 years of relevant experience in design and development with ServiceNow platform. Proficiency in scripting including JavaScript, CSS, HTML, Angular with experience in REST API integration will be a plus. Proficiency with ServiceNow framework and good understanding of UI Scripting, UI Action, UI Policy, UI Macro, Business Rules, Workflow development, ServiceNow administration, Reporting in ServiceNow, SQL, Database view in ServiceNow. Experience across Waterfall and Agile project methodologies. Dynamic team player with good verbal and written communication. Experience on one or more ITSM, CSM or other SNOW modules. Implementations will be a big plus. RPREFERRED QUALIFICATIONS: ITIL Certified. ServiceNow CSA. ServiceNow CAD. Any additional ServiceNow certifications will be a plus Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Servicenow-Development.Experience5-8 Years.

Work with customers and/or onsite team on the SailPoint RBAC and additionally on installation, integration, deployment, & Complete implementation of SailPoint software. Configure SailPoint solutions as defined by Solution Architect and begin to contribute to solution definition. Communicate to clients and/or internal team the solution and the implementation atthe technical and functional level. Collaborate effectively within a team structure (co-located and onsite) and can takeon tasks independently, following them through to completion. Act as the primary point of contact for all onsite IAM-related issues, queries and deployments. Communicate to clients/internal team(Onsite & collocated) both the aspects of the solution and the implementation at the technical and functional level. Deliver small projects or sizable enhancement tasks (e.g., feature requests on the existing project) independently or manage a small-sized team to deliver the task. Will work from the India Pune office (Part of Global Delivery Center) and travel onsite if required & should be the front face for the Client. Required Skills Solid Development/Implementation hands-on experience in IdentityIQ mainly in RBAC and additionally on other product areas (App Onboarding, JML & Custom Development) Strong communication, presentation and collaboration skills. Technical Stakeholder communication and management Should be able to manage multiple priorities. Should be a quick learner. Qualification: Bachelor's degree in Computer Science/Information Technology, or a related field. 6-10 years of Professional Services/Implementation experience in IAM mainly focused on RBAC. Min 3 years of Professional Services/Implementation/hands-on experience in SailPoint IIQ Min 1 years of Professional Services/Implementation/hands-on experience in SailPoint IIQ focused on RBAC Expertise/Hands-On experience in the IIQ function area mainly focused on RBAC and additionally on Application onboarding with complex connector types,Independent workflow development, and Rule Writing. IIQ certification (preferred). Microsoft Entra ID Or Saviynt product Knowledge is a plus.