Senior Program Manager, Trust and Safety

Note: By applying to this position you will have an opportunity to share your preferred working location from the following:

Hyderabad, Telangana, India; Gurugram, Haryana, India

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Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in program or project management.
• 7 years of experience managing cross-functional or cross-team projects.
  

Preferred qualifications:

• JD, MBA or Master’s degree.
• Knowledge of the technology sector and key policy issues affecting the internet.
• Ability to collaborate with cross-functional stakeholders and navigate organizational boundaries.
• Ability to translate complex issues into simple and clear language.
• Ability to operate in a rapidly moving environment.
  

About The Job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.In this role, you will be part of the Trust and Safety Global Engagement (TSGE). The TSGE APAC team develops long-term meaningful relationships with safety experts and Key Opinion Formers (KOFs) in order to understand concerns, get inputs on mitigations, and earn trust in T&S online safety efforts and to help develop more policies and processes.You will lead Trust and Safety (T&S) programs under the Google Safety Engineering Centre (GSEC) India. Working alongside Cloud cybersecurity, Privacy, Safety and Security (PSS), Global Affairs, Marketing and Communications, you will design and manage a program of engagements on user/content safety and AI responsibility. You will stay informed about the regulatory landscape, industry trends, and internal operations across the company, communicate solution-based recommendations to executives, and help drive innovative solutions.At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Cultivate safety expert relationships and conduct engagement on user/content safety and AI responsibility.
• Drive external engagement programs focusing on gathering feedback from safety experts to drive T&S risk evaluation and business decision making, including but not limited to Google led and external third-party summits, roundtable-discussions and workshops.
• Work cross-functionally with T&S, Cloud Cybersecurity, Privacy, Safety and Security (PSS), Global Affairs, Marketing and Communications to engage safety experts and key opinion formers.
• Serve as the point of contact and subject matter expert on T&S’ user safety efforts.
• Drive content updates for external narratives and proof-points.
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .