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Senior Program Manager, Tech

Senior Program Manager, Tech

Uber

5 - 8 years

40 - 45 Lacs

bengaluru

Posted:11 hours ago| Platform:

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Skills Required

global operations field operations consulting data collection manager quality control risk management continuous improvement stakeholder management operations logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

What the Candidate Will Do

Program Ownership

: Translate client SOWs into executable programs scope, timelines, budgets, workforce model, and quality control frameworks.

Execution Hustle

: Solve operational bottlenecks in real time whether it s participant churn, equipment issues, location access, or low-quality submissions.

Quality & Compliance

: Ensure data meets specs, passes rejection thresholds, and complies with privacy/consent/data protection laws globally.

Stakeholder Management

: Act as the program point of contact with clients, internal teams, and external vendors. Provide progress reports, risk assessments, and mitigation plans.

Analytics & Reporting

: Monitor collection KPIs via dashboards, identify issues early, and drive corrective action.

Continuous Improvement

: Codify learnings into playbooks and SOPs for repeatability and faster future deployments.

Basic Qualifications

Background

5-8 years of experience, ideally a mix of
top-tier consulting (strategy/ops)
+
startup execution
in program management or operations.
Proven track record managing
large-scale distributed programs
, ideally in data, logistics, field operations, or crowdsourcing.

Skills & Mindset

Strong program management fundamentals planning, governance, risk management.
Hands-on hustler who thrives in ambiguity and doesn t wait for perfect instructions.
Exceptional stakeholder management from C-level clients to field contributors.
Data-driven operator comfortable with metrics, dashboards, and root-cause analysis.
Bias for action, resilience under pressure, and ability to work across cultures and geographies

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Senior Program Manager, Tech