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Senior Product Manager

Senior Product Manager

Freshworks

2 - 8 years

40 - 45 Lacs

Chennai

Posted:15 hours ago| Platform:

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Skills Required

Product management Design engineering Automation data science Product innovation SAAS Deployment Customer service Management Product strategy

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Freddy AI

Freddy AI powers the next generation of CX automation and agent augmentation across Freshworks products from intelligent AI Agents & chatbots, Copilots and AI Insights. We re building real-world AI products that blend the latest in LLMs, retrieval-augmented generation (RAG), and Agentic systems to create tangible business outcomes.

The Role

As a Senior Product Manager on the Freddy AI team, you will:

Own and scale critical AI products Freddy AI Agents and Freddy Copilot driving vision, roadmap, and outcomes end-to-end.
Deeply understand user needs and how modern AI (LLMs, RAG, Agentic systems) can solve real-world CX problems elegantly and responsibly.
Drive hands-on product innovation, collaborating with Engineering, Data Science, and Design to ship high-impact features fast.
Simplify complex AI capabilities into intuitive, user-friendly experiences without losing technical depth.
Operate as a founder setting goals, executing experiments, measuring success, and iterating to achieve business impact.

Qualifications

What We re Looking For

6 - 8 years of working in global/cross-functional software teams in a software product company. SaaS experience is preferred as you d settle right in.

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