Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Pune
>
eClerx
>
Senior Process Manager

Senior Process Manager

eClerx

5 - 10 years

7 - 12 Lacs

Pune

Posted:5 hours ago| Platform:

Apply

Skills Required

adobe analytics tableau quantitative data integration tools google marketing digital marketing service quality adobe mentoring data collection adobe target javascript cdp retail process management partnerships leadership development sem seo

Work Mode

Work from Office

Job Type

Full Time

Job Description

The ideal candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. The candidate should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems.The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. The role must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives.
Senior Process Manager Roles and responsibilities:

Lead the development and implementation of analytics strategies to support business objectives, leveraging Adobe Analytics, Understanding of TMS architecture & functioning.

Expertise in tools across Adobe Analytics, Launch and Google Marketing Stack.

Manage end-to-end analytics projects, from data collection and processing to analysis and reporting.

Provide strategic guidance and direction to the analytics team, ensuring alignment with business goals and priorities.

Oversee the design and execution of analytical models and algorithms to extract actionable insights from large datasets.

Collaborate with cross-functional teams, to drive data-driven decision-making and optimize business performance.

Stay current on industry trends and best practices in analytics, continuously seeking opportunities to enhance our capabilities and drive innovation.

Mentor and coach team members, fostering a culture of collaboration, learning, and growth.

Technical and Functional
Skills:

Bachelor or masters degree, MSc or MCA in computers or IT with 5+ years expertise in tools across Adobe Analytics, Launch and Google Marketing Stack.

Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders

Strong problem-solving and analytical skills, with the ability to think strategically and drive actionable insights from data.

Strong proficiency in Tableau or similar data visualization tools, with the ability to create interactive dashboards and reports

Intermediate to advanced JavaScript skills

Basic to intermediate understanding of Adobe Target

Knowledge of Adobe WebSDK, CDP and CJA is desired

Ability to effectively manage multiple work assignments while being able to shift priorities

Domain knowledge of various industries such as Banking, Retail, ecommerce etc.

Excellent verbal and written communication skills

Strong analytical, quantitative and problem solving skills

More Jobs at eClerx

Senior Process Manager - Voice/ CHAT

Navi Mumbai

10 - 18 yrs

INR 8 - 12 Lacs

Access Management

Mumbai, Navi Mumbai, Mumbai (All Areas)

3 - 5 yrs

INR 2 - 7 Lacs

eClerx Financial Analyst - Walk-in Drive (Pune)

Pune

Experience: Not specified

INR 0 - 2 Lacs

Program Manager - KYC

Pune

15 - 20 yrs

INR 17 - 22 Lacs

SQL DBA

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

9 - 12 yrs

INR 10 - 20 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Adobe Analytics Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Javascript Skills

Practice Javascript coding challenges to boost your skills

Start Practicing Javascript Now

eClerx

IT Services and IT Consulting

Mumbai Maharashtra

10001 Employees

1184 Jobs

Key People

Mukesh Gupta

Chief Executive Officer
Ankush Tiwari

Chief Financial Officer
Kumar V. Ramakrishnan

Chief Operating Officer
Shruti Mehta

Senior Vice President

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Process Manager