Senior Process Executive

1 - 2 years

3 - 4 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title :

Location: Hitech City, Hyderabad

Package : 4 LPA (27k take home)-fixed

Eligibility Criteria :

Minimum 1 year of experience in Technical Support Voice Process (mandatory).

Excellent communication skills in English.

Strong technical troubleshooting skills.

Ability to work in night shifts.

Qualification :

Under grads to any graduation

Work Environment & Benefits:

5 working days with 2 rotational week offs.

2-way cab facility within 35km radius

Key Responsibilities:

Handle inbound technical support queries from international customers.

Diagnose and troubleshoot software, hardware, and network-related issues.

Provide step-by-step solutions and ensure customer satisfaction.

Document interactions and maintain accurate records in the system.

Follow process guidelines and meet performance metrics.

Contact Person

Maheshwari HR: 96032 70263

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