Senior Process Architect - Technology Standards Governance

As a Senior Process Architect - Technology Standards Governance at Barclays, you will play a crucial role in collaborating with technology teams to optimize and enhance IT service management processes for the delivery and support of technology services, aligning them with the bank's requirements. Your responsibilities will include designing, optimizing, and maintaining ITSM processes to ensure efficiency, effectiveness, and alignment with organizational goals. You will define the control landscape, establish robust controls, ensure compliance with regulatory requirements, and manage risks associated with ITSM processes within the Enterprise Risk Management Framework. Key skills for success in this role include collaboration, communication, continuous improvement, and providing training and support to stakeholders. You will work closely with operational process owners, risk management teams, and technology teams to ensure processes and controls meet organizational objectives and industry best practices. In this role, you will be expected to develop and implement IT service processes aligned with industry standards and best practices, communicate process changes effectively, develop KPIs for analysis, collaborate with stakeholders to understand their needs, and provide training on IT service management processes. If you are in a leadership position, you will contribute to setting strategy, drive change recommendations, manage resources and policies, and deliver continuous improvements. As an individual contributor, you will be a subject matter expert within your discipline, guiding technical direction and leading collaborative assignments. Overall, you will be expected to demonstrate Barclays" values of Respect, Integrity, Service, Excellence, and Stewardship, along with the Barclays Mindset of Empower, Challenge, and Drive. Your role will be pivotal in optimizing IT service delivery processes to meet the bank's goals and regulatory requirements effectively. This Senior Process Architect - Technology Standards Governance position is based in Pune and offers an exciting opportunity to drive positive change and innovation within Barclays.,