Senior Process Architect - Technology Standards Governance

As a Senior Process Architect - Technology Standards Governance at Barclays, you will collaborate with technology teams to optimize and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. **Key Responsibilities:** - **Process Design and Optimization:** Designing, optimizing, and maintaining ITSM processes to ensure efficiency, effectiveness, and alignment with organizational goals. This involves mapping out tasks, inputs, outputs, and responsibilities clearly. - **Control Landscape Definition:** Defining the control landscape, ensuring robust and appropriate controls underpin all processes. This includes documenting controls designed to test adherence to standards and integrating them into the overall process framework. - **Governance and Compliance:** Ensuring process documentation meets requirements, is fit for purpose, and maintained within governance frameworks. This includes adhering to regulatory requirements and internal policies. - **Risk Management:** Managing control lineage within the Enterprise Risk Management Framework. Identifying, assessing, and mitigating operational and technology risks associated with ITSM processes. Ensuring controls are in place to manage these risks effectively. **Additional Skills:** - **Collaboration and Communication:** Working closely with stakeholders to ensure processes and controls align with organizational objectives and risk management strategies. - **Continuous Improvement:** Monitoring and improving ITSM processes and controls, leveraging feedback and data to drive enhancements. Staying updated with industry best practices and emerging trends. - **Training and Support:** Providing training and support to ensure personnel understand and can effectively implement ITSM processes and controls. Developing training materials and conducting workshops or training sessions. The role is based in Pune. You will be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills. As a Vice President, you are expected to contribute or set strategy, drive requirements, and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements; and escalate breaches of policies/procedures. Leadership responsibilities include demonstrating a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.,