Job
Description
Accountabilities Primarily responsible for payroll service domain across multiple countries, which are supported by Delivery Centre and in-Country HR Operations. Manage payroll transitions and implementations with support of In-Country HR, meeting timelines, compliance needs and data transfer requirements Manage delivery of selected Global Payroll projects Ensure payroll updates with internal and external compliance requirements Manage payroll vendor in specific countries to ensure timely delivery of services, meeting agreed SLA and contractual fulfilment. Delivery of annual compensation cycle as well as payroll projects Ensure development & deployment of new or improved offerings, processes, policies and functions in Payroll Deliver analysis of volumes, trends and issues to proactively identify service improvements Respond to service escalations and play an active role in resolution and closure Management of payroll Change Requests Conduct audits of payroll system to ensure adequate access control and meet disaster recovery and system resiliency requirements Work closely with HR Operations teams and CoEs to implement, improve and deploy global services Any other activities that ensure successful completion of activities across the team Qualifications Knowledge, experience & capabilities Critical knowledge & experience 10-12 years experience in payroll management, governance and statutory compliance. Experience in vendor management Experience in the payroll transformation process (integration, implementation) and multi-country payrolls Knowledge of Service levels and key metrics used to drive performance improvement Customer service delivery against specific requirements and timelines Critical personal capabilities Substantial experience in HR related roles with a Bachelors degree, preferably with a major in Human Resource Management or associated field Excellent communication and interpersonal skills with high energy levels Excellent team player; hands-on with a can-do approach and ability to get things done Must be good in Microsoft Excel, Word, PowerPoint Strong prioritization and time management skills Adaptable and flexible to workload, Strong analytical and problem-solving skill Ability to work in a challenging environment and multitask. Fluent in English Accountabilities Primarily responsible for payroll service domain across multiple countries, which are supported by Delivery Centre and in-Country HR Operations. Manage payroll transitions and implementations with support of In-Country HR, meeting timelines, compliance needs and data transfer requirements Manage delivery of selected Global Payroll projects Ensure payroll updates with internal and external compliance requirements Manage payroll vendor in specific countries to ensure timely delivery of services, meeting agreed SLA and contractual fulfilment. Delivery of annual compensation cycle as well as payroll projects Ensure development & deployment of new or improved offerings, processes, policies and functions in Payroll Deliver analysis of volumes, trends and issues to proactively identify service improvements Respond to service escalations and play an active role in resolution and closure Management of payroll Change Requests Conduct audits of payroll system to ensure adequate access control and meet disaster recovery and system resiliency requirements Work closely with HR Operations teams and CoEs to implement, improve and deploy global services Any other activities that ensure successful completion of activities across the team Qualifications Knowledge, experience & capabilities Critical knowledge & experience 10-12 years experience in payroll management, governance and statutory compliance. Experience in vendor management Experience in the payroll transformation process (integration, implementation) and multi-country payrolls Knowledge of Service levels and key metrics used to drive performance improvement Customer service delivery against specific requirements and timelines Critical personal capabilities Substantial experience in HR related roles with a Bachelors degree, preferably with a major in Human Resource Management or associated field Excellent communication and interpersonal skills with high energy levels Excellent team player; hands-on with a can-do approach and ability to get things done Must be good in Microsoft Excel, Word, PowerPoint Strong prioritization and time management skills Adaptable and flexible to workload, Strong analytical and problem-solving skill Ability to work in a challenging environment and multitask. Fluent in English
