Senior Operations Analyst - Automation

4 - 6 years

14 - 15 Lacs

Posted:None| Platform: Naukri logo

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Job Description

Title: Software Developer - Automation

Location: Pune

Experience: 5+ years

Automation became a strong and significant part of the business strategies that are formed by Leaders in the market. We in the Enterprise Automation Center of Excellence ( CoE ) are the go-to experts who help the business to challenge, shape and improve ways of working daily . Our vision is not just to automate transactional tasks using R obotic P rocess A utomation . We strive to enable the business to benefit from AI, machine learning , chatbots and intelligent document processing . Each one of us plans our learning curve and educational roadmap with respect to the areas where we want to improve ourselves. We dream big, do you?

What will you do?

Software Developers design, build, configure, and implement new or modified software products and solutions. They collaborate with all members of the Solution Delivery team and Business-IT Engagement team to ensure that products meet requirements (i.e., business, functional, and technical).

This position will suit Developers or Software Engineers with experience of RPA tools such as UiPath (preferable), Blue Prism or Automation Anywhere (experience with other RPA tools will be considered). Experience with Microsoft Azure , Power Apps or Power Automate is also a great fit into this role. Our RPA solutions evolve d over time in to Intelligent Automation . This means we extend them with cognitive services, such as chatbots (or virtual agents) , NLP or OCR to create end to end, digital and intelligent automated solutions for our Stakeholders. W e would be happy to consider AI Engineers whose knowledge and experience can help drive this journey. We would also consider Python Engineers who are open to transitioning into the world to RPA and AI.

How will you do it?

Solution Design, Solution Build & Configure

Develop the technical design for solutions based on the defined scope, requirements, and functional design provided by the Business-IT Engagement team

Build and configure technical components (interfaces, conversions, reports, workflows) so that solution design meets business needs and solution architecture standards

Write and document clear programming code to meet the gathered requirements

Perform code reviews and quality assurance to ensure compliance to technical standards and business requirements

Collaborate with Business-IT Engagement team to create and refine user stories and acceptance criteria

Prepare development and test environments

Conduct test readiness to proceed with testing

Collaborate with testing team to execute testing and support creation of test scripts

Fix bugs identified during quality assurance and testing

Continuously reduce technical debt (e.g., create technical debt stories, remove bugs) and decommission legacy applications and solutions

Perform updates and enhancements to the solution, as needed

Knowledge Transfer

Develop and document technical handbooks (PDD, SDD, etc.) to represent the design and code of new applications

Contribute to building documentation for training, deployment, operations, support, and on-going maintenance, as needed

Transfer knowledge of applications to Operations and Application Support team and provide ongoing support and training

Release Management

Coordinate with Operations to release into production and perform release testing (system integration, mock conversion, parallel, regression, performance and stress, infrastructure)

Execute production deployment, hyper-care, and service delivery transition

Technical Requirements Definition, Solution Build & Configure, Solution Design

Develop technical design based on defined scope, requirements, and functional design

Collaborate with the Product Owner to create and refine user stories and acceptance criteria

Conduct research, design, and prototyping, and other exploration activities

Design and evolve systems to support testability, test automation, and continuous improvement

Conduct product demos with the Product Owner to get the story to done

Partner with the Product Owner to continuously reduce technical debt (e.g., create technical debt stories, remove bugs) and decommission legacy applications and solutions

Create the release manifest and validate with Solution and System Architects; coordinate with Operations to release into production

Follow code development best practices (e.g., documenting code, code reviews)

Quality Assurance & Testing

Collaborate with Operations and Application Support team to execute testing

Fix bugs identified during quality assurance and testing

Project Planning & Management

Participate in Sprint Planning, Sprint Review, Daily Stand-Up, Backlog Grooming, and Team Retrospective

Develop and commit to Program Objectives and Iteration goals

Present technical design in architectural review boards

Knowledge Transfer

Promote best practices, knowledge sharing, and foster culture of continuous delivery and DevOps

Conduct knowledge transfer and training with Operations team

Release Management

Execute release testing (system integration/ integration, mock conversion, parallel, regression, performance and stress, infrastructure)

Execute production deployment, hyper-care, and service delivery transition

Decommissioning

Execute on decommissioning of non-strategic legacy platforms and solutions over time

W ho are we looking for?

Required

  • Experienced Automation Developer with at least 4 year of proven automation project delivery

  • Experience of RPA tools - UiPath

  • Experience with Intelligent Document Processing is required

  • Experience with Microsoft Azure , Power Apps , Power Automate or Virtual Agents is preferred

  • Review SDD and enable junior team members with right solutions

  • Great knowledge of code troubleshooting and quality assurance

  • Good verbal and written communications skills

  • English language to a business proficiency level

  • Strong problem-solving skills: able to logically break down a problem into smaller , manageable parts to solve

  • Self-motivated, team player, action and results oriented

Preferred

  • RPA, Microsoft Cognitive Services or Process Mining certification(s)

  • Bachelor s Degree in engineering , Computer Science or related technical fields

  • Good u nderstanding of IT Service Management and Change Management

  • Understanding of programming concepts and a programming background in any coding language (.NET, VBA, SQL, HTML, C#)

  • Knowledge of MS Power BI, SharePoint and Microsoft Azure DevOps proficiency

  • Experience in Optical Character Recognition (OCR) software, Chatbots, Artificial Intelligence and machine learning

  • Experience with Process Mining using UiPath

  • Understanding of basic object-oriented concepts

  • Great networking skills and the ability to influence outside of own team

Training

In this role you will be encouraged to improve and develop your knowledge through on-going training and achieving certifications in areas such as UiPath, Blue Prism, Microsoft Enterprise Skills Initiative , Agile /Project Management and more!

Who are we?

At Johnson Controls, we re shaping the future to create a world that s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

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Johnson Controls

Automated Controls, Building Technologies, Energy Solutions

Milwaukee

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