Senior Network Engineer / Network Administrator

Location: Trivandrum Technopark Campus Experience: 10 - 12 years Employment Type: Full-time | On-site (US Shift) Role Overview: We are looking for a dynamic and skilled Network Engineer / Administrator with CCNA certification and a minimum of 10 years of hands-on experience in managing network infrastructure, firewalls, VPNs, and security systems. This role demands excellent communication skills and direct interaction with international clients , making client engagement and issue resolution a key part of the job. Role & responsibilities : Design, implement, and support network infrastructure for internal systems and client environments. Configure and troubleshoot routers, switches, firewalls, VPNs, and wireless networks. Monitor network performance and security, ensure uptime, and proactively resolve issues. Maintain system documentation, logs, and reports for audits and analysis. Interact regularly with international clients to understand requirements, provide updates, and deliver resolutions. Implement network policies, security standards, and best practices. SDN, SDWAN hands-on Experience Work closely with cross-functional teams including server admins, cloud engineers, and IT support teams. Provide Level 2/3 support for escalated network issues. Participate in client meetings, system audits, and infrastructure improvement initiatives. Required Skills & Qualifications 10 - 12 years of relevant experience in Network Engineering or Network Administration. Must have active CCNA certification . (Additional certifications like CCNP or security certifications are a plus.) Solid knowledge of Cisco hardware, networking protocols, VLANs, DNS, DHCP, routing, and switching. Experience working with firewalls, VPNs, IDS/IPS systems. Prior experience in a client-facing role with international customers is mandatory . Excellent verbal and written communication skills. Ability to manage and prioritize multiple tasks in a fast-paced environment. Bachelors degree in Computer Science, Information Technology, or related field. What We Offer: Opportunity to work in global environments and client projects. A collaborative, growth-oriented work culture. Exposure to cutting-edge technologies in infrastructure management. Competitive compensation and performance-linked benefits.