Posted:1 month ago|
Platform:
Work from Office
Full Time
Position Purpose
He will assist the team ensuring effective service management to meet service-level agreements and control costs.
Network Incident troubleshooting and escalation to L3
BAU support operations
Coordinates root cause analysis for all day-to-day technical issues and establish recovery and prevention processes.
Coordinates with onshore teams; interface with vendors and partners for issue resolution.
5. Networks obsolesce and Tech refresh.
Vulnerability Management and finding remediation.
SLA adherence and Dashboard reporting
Proposes solution alternatives, provide impact analysis for any technical changes.
Translates high level objectives into low level work modules and tasks.
10. Performs requirements gathering and design.
1ITIL and Change Management experience
Contributing Responsibilities8 to 15 years of work experience required, minimum 8 years of relevant work experience required large enterprise networks.
Basic skills in implementation, administration and troubleshooting of Local Area Networks, Wide Area Networks, Network security and Network Products - Routers, Switches, Firewalls, Proxies, Load Balancers, strong knowledge of static/dynamic routing protocols (EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS)
Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet) and Proxies (MacAfee, etc.).
Troubleshooting skills to identify faults and ensure timely repairs.
5. Experience in administration and troubleshooting of IPAM systems DNS/DHCP/NTP (Infoblox)
Expertise in installation, configuration and troubleshooting of various types network devices from vendors such as Cisco/Juniper, WAN Links using MPLS transport; Multicast, dynamic and static routing and high availability protocols (EIGRP, OSPF, BGP, HSRP, VRRP).
Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark.
Experience in network security, load balancers (F5)
Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS.
Specific Qualifications (if required)Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Communication skills - oral written
Creativity Innovation / Problem solving
Ability to deliver / Results driven
Transversal Skills: (Please select up to 5 skills)
Analytical Ability
Ability to understand, explain and support change
Ability to manage a project
Ability to set up relevant performance indicators
Ability to develop and adapt a process
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 8 years
Ability to engage cust customers independently for ongoing incidents, hight level of ownership and initiative needed
Needs to work independently with minimal or no supervision
Excellent written, oral and presentation skills
Should be able to articulate technical concepts in documentation
BNP Paribas
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