Job
Description
Role & responsibilities: Flexibility to work in the US shift is essential. NetSuite Implementation & Administration Lead or support the end-to-end implementation of NetSuite modules (ERP, CRM, Inventory, etc.) Customize NetSuite using Suite Script, Suite Flow, Suite Builder, and Suite Talk Configure workflows, forms, dashboards, roles, permissions, and reports Manage user provisioning, role-based access control, and system governance Coordinate with stakeholders to gather and document business requirements. Support & Troubleshooting Serve as the first point of contact for NetSuite-related issues and technical support Diagnosing and resolving system performance issues, errors, or integration challenges Monitor system health and ensure uptime and data integrity Create and maintain documentation on system configuration and support procedures. Integration & Automation Integrate NetSuite with third-party applications and internal systems via APIs or middleware (e.g., Dell Boomi, Celigo, MuleSoft) Automate business processes using SuiteFlow or scripting Manage data imports, exports, and synchronization across platforms Reporting & Analytics Develop and maintain saved searches, reports, and KPIs for business stakeholders Ensure timely and accurate reporting for finance, operations, and other departments. Training & Collaboration Train and support internal users across departments on NetSuite functionality and best practices Collaborate with finance, operations, and sales teams to optimize ERP utilization Liaise with NetSuite support and external vendors as needed. Preferred candidate profile: Bachelors degree in computer science, Information Systems, Business, or related field 9-12 years of hands-on NetSuite experience (administration, configuration, customization) Proven extensive experience in an IT or ERP support role Proficiency in Suite Script (JavaScript), Suite Builder, Suite Flow, and Suite Analytics Strong understanding of ERP business processes (finance, inventory, procurement, CRM) Experience with data migration and integration tools Excellent problem-solving, communication, and project management skills Preferred skills: NetSuite Administrator or Suite Foundation Certification Experience with integration platforms (e.g., Celigo, Dell Boomi) Knowledge of ITIL or other IT service management frameworks Familiarity with basic networking, system security, or cloud infrastructure concept
