Role & responsibilities: Flexibility to work in the US Shift is essential. Prepare and maintain a schedule of values and a Work in Progress Schedule. Managing the annual financial statement audit and the monthly and quarterly accounting close for the general contractor and development vertical of the Company. Prepare all monthly, quarterly, and year-end work papers and help in the preparation of corporate tax return, as needed. Assist the Senior Director of Finance / President in preparing the annual operating budget, maintaining a rolling five-year business plan, and providing monthly updates to the President. Assist with the treasury functions of the company as they relate to the general contractor and development vertical of the Company. Coordinating the expense reporting systems and reimbursements as needed. Coordinating with IT to roll out an electronic workflow solution. Assist with creating and maintaining corporate policies and procedures. Responsible for billing and collections of all construction management fees. Invoice all corporate reimbursements, including salary. Preparing ad-hoc reporting as directed by the President/ Senior Director of Finance. Assist the Senior Director of Finance in any special project that arises. Ability, if necessary, to create draws for lenders and to interact with General Contractors and Sub-Contractors. Preferred candidate profile: Bachelors degree in the relevant field required. Relevant experience of 5-6 years. YARDI and RealPage experience is mandatory. Knowledge of Cost accounting and the construction industry is a must. Curious and highly driven. Excellent verbal and written communication skills. Detail-oriented with high attention to detail. Values entrepreneurialism and works well with limited direction. Demonstrate ability in problem solving, priority setting and planning. Confidentiality.

Role & responsibilities: Flexibility to work in US shift is essential. Efficiently triage, log, and prioritize support tickets in accordance with established procedures. Ensure all tickets are resolved in a timely manner, adhering to service level agreements (SLAs). Communicate effectively with users to provide updates and solutions to their issues Provide expert technical assistance to employees on a diverse range of software, hardware, and networking issues. Troubleshoot and resolve problems with user devices, including desktops, laptops, printers, and other peripherals. Deliver high-quality support via various channels such as phone, email, and chat. Manage and administer Microsoft 365 applications and services, including Exchange Online, OneDrive for Business, Microsoft Teams, and other collaboration tools. Support users with issues related to Microsoft 365 services, including account management, access permissions, and feature functionality. Monitor and maintain the health of Microsoft 365 services to ensure optimal performance. Provide support for common software applications used within the company, such as Outlook, Microsoft Teams, and Zoom. Assist with software installation, configuration, and troubleshooting to ensure smooth operation and integration with other systems. Set up, configure, and maintain user workstations, laptops, printers, and other network connected devices. Diagnose and resolve issues with printers, copiers, scanners, and other office equipment. Ensure that all hardware and peripherals are functioning correctly and are up to date with the latest software and drivers. Perform routine software updates and installations to maintain system performance and security. Perform regular virus, spyware, and adware scans to ensure the security and integrity of company systems and data. Implement and monitor security measures to protect against potential threats and vulnerabilities. Utilize diagnostic techniques and remote tools to troubleshoot and resolve issues for users who are working off-site or in remote locations. Provide clear instructions and guidance to users during remote troubleshooting sessions. Preferred candidate profile: Bachelors degree in information technology, Computer Science, or Related Field. 5-7 years’ experience as Help Desk/Call Center/IT Technician. Proven experience in an IT support role, with a strong understanding of software, hardware, and networking concepts. Proficiency in managing and supporting Microsoft 365 applications and services. Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Experience with remote troubleshooting tools and techniques. Knowledge of virus, spyware, and adware protection and removal processes. Ability to work independently and manage multiple priorities effectively

Role & responsibilities: Flexibility to work during the US shift is essential. Review all move-ins, initial certifications, annual re-certifications, and interim certifications. Work with the Compliance Manager to ensure compliance with all funding sources and regulatory agencies, including HUD; State Tax Credit Agency; Syndicators, and other local, State, and Federal lending/governing agencies; Limited Partners and other investors. Ensure guidelines and procedures for applicable agencies, lenders, and investors are met, including adequate record keeping, reporting systems, and other legal monitoring requirements and goals. For all HUD subsidized properties, upon move-in approval, the Compliance Specialist will be responsible for providing the Compliance Manager and with the prepared Form HUD-50059 and the completed HUD lease for signature(s). Work with the Community Managers in preparation of certification notices, interviews, verifications of household information, and completion of the Tenant Income Certifications. Work with the Community Managers in the preparation of all compliance-related forms and documents as directed by the Compliance Manager. Provide weekly status reports during initial qualification period. Pull EIV reports for all move-ins (applies to HUD subsidized properties only). Complete monthly EIV zero income checks and resolves EIV discrepancies (applies to HUD subsidized properties only). Perform compliance file reviews as needed, or as requested. It will be the Compliance Analysts responsibility to work with the Compliance Manager to schedule the planned onsite reviews and ensure that they manage their time accordingly to accommodate and attend any scheduled audits and inspections and continue to meet the required processing deadlines. Preferred candidate profile: Bachelor/masters degree from Recognized university. 5 years + work experience in a similar role. Should be open to work in US business hours and work from office. English language proficiency, both spoken and written, will be an important criterion. Should have experience working in a start-up kind of chaotic and high energy culture. Prior experience in KPO is preferred. Proficiency with Outlook, Microsoft Word, Excel, PowerPoint

Role & responsibilities Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communication on the executives behalf Maintaining comprehensive and accurate records Strictly maintaining confidentiality for all information under purview Performing minor accounting duties Keeping executives organized and informed Organizing meetings, including scheduling, sending reminders, and arranging catering when necessary Taking minutes during meetings and following up accordingly Acting as the point of contact among executives, employees, clients, and external partners Preparing weekly, monthly, and/or quarterly reports and presentations Managing and maintaining executive schedules, including travel, conferences, and appointments Providing project and budget management, space planning, IT coordination, and event support Handling phone and email correspondence with tact, discretion, and good judgment Keeping track of open items/agendas using project management tools Leading and coordinating travel itineraries and related meeting arrangements Monitoring, screening, responding to, and distributing incoming communications Liaising with internal staff at all levels Reviewing operating practices and implementing improvements as needed Preparing checks and documents for signature and review Maintaining and helping prioritize executives' to-do lists Qualifications - Over 5 years of relevant experience Office-based role with flexibility to work in various U.S. time zones Bachelors degree or equivalent in the relevant domain PA diploma or certification is a plus Proficient in MS Office Suite and other relevant software Experience with project management tools and Microsoft suite Knowledge of standard office administrative practices and procedures Preferred candidate profile Excellent verbal and written communication skills Excellent time management skills and ability to execute work remotely Ability to multitask and prioritize tasks Strong interpersonal skills and ability to build relationships with key stakeholders Effective organizational and planning skills Proficient in information gathering and monitoring Strong problem analysis, problem-solving skills, and a proactive mindset Good judgment and decision-making ability Self-motivated and disciplined Demonstrates initiative, maintains confidentiality, and shows adaptability High attention to detail and accuracy

Role & responsibilities: Flexibility to work in the US shift is essential. NetSuite Implementation & Administration Lead or support the end-to-end implementation of NetSuite modules (ERP, CRM, Inventory, etc.) Customize NetSuite using Suite Script, Suite Flow, Suite Builder, and Suite Talk Configure workflows, forms, dashboards, roles, permissions, and reports Manage user provisioning, role-based access control, and system governance Coordinate with stakeholders to gather and document business requirements. Support & Troubleshooting Serve as the first point of contact for NetSuite-related issues and technical support Diagnosing and resolving system performance issues, errors, or integration challenges Monitor system health and ensure uptime and data integrity Create and maintain documentation on system configuration and support procedures. Integration & Automation Integrate NetSuite with third-party applications and internal systems via APIs or middleware (e.g., Dell Boomi, Celigo, MuleSoft) Automate business processes using SuiteFlow or scripting Manage data imports, exports, and synchronization across platforms Reporting & Analytics Develop and maintain saved searches, reports, and KPIs for business stakeholders Ensure timely and accurate reporting for finance, operations, and other departments. Training & Collaboration Train and support internal users across departments on NetSuite functionality and best practices Collaborate with finance, operations, and sales teams to optimize ERP utilization Liaise with NetSuite support and external vendors as needed. Preferred candidate profile: Bachelors degree in computer science, Information Systems, Business, or related field 9-12 years of hands-on NetSuite experience (administration, configuration, customization) Proven extensive experience in an IT or ERP support role Proficiency in Suite Script (JavaScript), Suite Builder, Suite Flow, and Suite Analytics Strong understanding of ERP business processes (finance, inventory, procurement, CRM) Experience with data migration and integration tools Excellent problem-solving, communication, and project management skills Preferred skills: NetSuite Administrator or Suite Foundation Certification Experience with integration platforms (e.g., Celigo, Dell Boomi) Knowledge of ITIL or other IT service management frameworks Familiarity with basic networking, system security, or cloud infrastructure concept

Role & responsibilities Flexibility to work during the US shift is essential. (5:30PM - 2:30AM IST) • Review all move-ins, initial certifications, annual re-certifications, and interim certifications. Work with the Compliance Manager to ensure compliance with all funding sources and regulatory agencies, including HUD; State Tax Credit Agency; Syndicators, and other local, State, and Federal lending/governing agencies; Limited Partners and other investors. Ensure guidelines and procedures for applicable agencies, lenders, and investors are met, including adequate record keeping, reporting systems, and other legal monitoring requirements and goals. For all HUD subsidized properties, upon move-in approval, the Compliance Specialist will be responsible for providing the Compliance Manager and with the prepared Form HUD-50059 and the completed HUD lease for signature(s). Work with the Community Managers in preparation of certification notices, interviews, verifications of household information, and completion of the Tenant Income Certifications. Work with the Community Managers in the preparation of all compliance-related forms and documents as directed by the Compliance Manager. Provide weekly status reports during initial qualification period. Pull EIV reports for all move-ins (applies to HUD subsidized properties only). Complete monthly EIV zero income checks and resolves EIV discrepancies (applies to HUD subsidized properties only). Perform compliance file reviews as needed, or as requested. It will be the Compliance Analysts responsibility to work with the Compliance Manager to schedule the planned onsite reviews and ensure that they manage their time accordingly to accommodate and attend any scheduled audits and inspections and continue to meet the required processing deadlines. Preferred candidate profile Qualification - Bachelor/masters degree from Recognized university. • 5 years + work experience in a similar role. • Should be open to work in US business hours and work from office. • English language proficiency, both spoken and written, will be an important criterion. • Should have experience working in a start-up kind of chaotic and high energy culture. • Prior experience in KPO is preferred. • Proficiency with Outlook, Microsoft Word, Excel, PowerPoint

Role & responsibilities Flexibility to work in US shift is essential. Review complex U.S. Federal and State tax returns , primarily Form 1065 with real estate activities and multi-tier partnerships. Interpret and apply IRS tax codes related to real estate transactions , depreciation (MACRS, bonus), Section 704(b), 754, and 1031 exchanges. Identify and address tax technical issues, ensuring quality and compliance. Review K-1 allocations, capital account maintenance, and basis calculations. Collaborate with U.S. engagement teams to clarify tax positions, resolve queries, and deliver final tax products on time. Coach and supervise tax preparers ; perform technical reviews and provide feedback. Keep up to date with U.S. tax law changes and internal best practices. Work with U.S. tax software (e.g.,GoSystem, CCH Axcess, Ultratax) for preparation and review. Preferred candidate profile CPA (US) or Enrolled Agent (EA) mandatory. Minimum 5 years of hands-on experience in preparing and reviewing U.S. partnership and real estate tax returns . Strong technical knowledge of U.S. tax law relating to partnerships, real estate investments, depreciation, and passive activities. Prior experience in Big 4 or large tax outsourcing firms preferred. Proficiency in Excel and leading U.S. tax software. Excellent communication skills both written and verbal.

Role & responsibilities Flexibility to work in US shift is essential. Design and implement scalable automation frameworks and tools to streamline business and engineering processes. Lead the development and deployment of machine learning models and AI services tailored for our SaaS platform. Work closely with cross-functional teams to identify opportunities for automation and streamline workflows to improve process efficiency. Architect, write, and maintain clean, efficient Python code for AI pipelines and microservices. Work with large datasets: data preprocessing, model training, evaluation, and optimization. Drive the implementation of AI/ML features such as predictive analytics, intelligent recommendations, and automated decision-making. Ensure robust monitoring, testing, and CI/CD practices for AI models in production. Guide and mentor junior team members on AI best practices and coding standards. Stay current with the latest AI research and industry trends and evaluate their relevance for product innovation. Continuously evaluate and optimize existing processes to improve performance, reduce costs, and enhance scalability. Preferred candidate profile Bachelors or master’s degree in computer science, Data Science, Artificial Intelligence, or a related field. 5+ years of professional experience in Python development. 3+ years of hands-on experience in machine learning, deep learning, or applied AI. Preferred experience supporting in the real estate and property management industry. Proven track record of deploying ML models in production environments, preferably for SaaS applications. Familiarity with ML Ops, model lifecycle management, and data versioning tools (e.g., MLflow, DVC). Excellent problem-solving skills and the ability to work independently in a dynamic team environment. Experience with generative AI (e.g., GPT, LLM fine-tuning or prompt engineering). Background in NLP, computer vision, or recommender systems. Experience working in Agile environments with tools like Jira, Confluence, or Notion.

Role & responsibilities: Under direction of the Head of IT, define IT Infrastructure strategy, architecture and standards including voice and data network, systems and storage, systems management, virtual server technology, Video Conferencing, SSO, MFA, Web Sites, SharePoint, Active Directory, and cloud computing to ensure effective operations. Manage and secure the organizations digital workplace using Microsoft 365 and Intune by enabling secure communication and collaboration (Teams, Exchange, SharePoint) while enforcing device compliance, application deployment, and data protection policies across all endpoints. Ensure high availability and reliability of call center infrastructure, including telephony systems (VoIP), CRM integrations, workforce management tools, and real-time monitoring dashboards, to minimize downtime and maintain service quality. Oversee the monitoring, maintenance, upgrade, and administration of all IT systems, including network infrastructure, servers, storage, databases, desktops / laptops, and peripherals to achieve availability, performance, and security objectives. Ensure a stable and highly available enterprise computing environment, including effective customer communications, problem solving, root cause analysis, and remediation. Develop and execute standard operating processes and automation, including vulnerability management program, hardware refresh strategy, service request & change management processes. Drive initiatives to reduce manual effort through automation and process improvement. Oversee IT operations and supervise current IT staff who provide technical support to team members across the company on a variety of software, hardware, and networking issues. Train and mentor infrastructure team to ensure the reliability, availability, and security of our computing environment, while promoting individual growth and career development. Oversee and collaborate with security vendors and business stakeholders to ensure the security of our infrastructure. Remain current with emerging technology and its applicability to our business. Maintain good relationships with internal and external stakeholders. Identify, track, and manage technology platform risks and issues. Serves as escalation point to resolve technology issues, formulate contingency plans, and communicate status to leadership. Interface with application teams to ensure application availability and data integrity. Define and communicate project milestones, service level agreements and resource allocation to IT leadership team, department leads, support staff, and end users. Develop and implement business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss. Analyze IT infrastructure and system performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs. Oversee and ensure compliance for security and privacy regulations of systems, networks, and enterprise information. Preferred candidate profile: Bachelors degree in Information Technology, Computer Science, or Related Field. 10+ years’ experience in a combination of systems administration, networking, security, and risk management for corporate and remote offices. 3+ years’ experience as a manager of technology infrastructure and security demonstrating increasing levels of responsibility. Expertise in MS Azure cloud environments. Experience as SharePoint Administrator preferred. Extensive experience working in a team-oriented, collaborative environment. Strong people management skills. Proven experience in IT infrastructure strategic planning and development and policy development. Experience and knowledge of project management principles, including ownership of project scope, scheduling, resources, risk, and issue management. Ability to communicate technical information to non-technical users. Willingness to work flexible hours, including nights, weekends, and holidays, as required. Preferred experience in multifamily industry.

Role & responsibilities: Flexibility to work in US shift is essential. Efficiently triage, log, and prioritize support tickets in accordance with established procedures. Ensure all tickets are resolved in a timely manner, adhering to service level agreements (SLAs). Communicate effectively with users to provide updates and solutions to their issues Provide expert technical assistance to employees on a diverse range of software, hardware, and networking issues. Troubleshoot and resolve problems with user devices, including desktops, laptops, printers, and other peripherals. Deliver high-quality support via various channels such as phone, email, and chat. Manage and administer Microsoft 365 applications and services, including Exchange Online, OneDrive for Business, Microsoft Teams, and other collaboration tools. Support users with issues related to Microsoft 365 services, including account management, access permissions, and feature functionality. Monitor and maintain the health of Microsoft 365 services to ensure optimal performance. Provide support for common software applications used within the company, such as Outlook, Microsoft Teams, and Zoom. Assist with software installation, configuration, and troubleshooting to ensure smooth operation and integration with other systems. Set up, configure, and maintain user workstations, laptops, printers, and other networkconnected devices. Diagnose and resolve issues with printers, copiers, scanners, and other office equipment. Ensure that all hardware and peripherals are functioning correctly and are up to date with the latest software and drivers. Perform routine software updates and installations to maintain system performance and security. Perform regular virus, spyware, and adware scans to ensure the security and integrity of company systems and data. Implement and monitor security measures to protect against potential threats and vulnerabilities. Utilize diagnostic techniques and remote tools to troubleshoot and resolve issues for users who are working off-site or in remote locations. Provide clear instructions and guidance to users during remote troubleshooting sessions. Preferred candidate profile: Bachelors degree in information technology, Computer Science, or Related Field. 5-7 years’ experience as Help Desk/Call Center/IT Technician. Proven experience in an IT support role, with a strong understanding of software, hardware, and networking concepts. Proficiency in managing and supporting Microsoft 365 applications and services. Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Experience with remote troubleshooting tools and techniques. Knowledge of virus, spyware, and adware protection and removal processes. Ability to work independently and manage multiple priorities effectively.

Summary: We are seeking individuals who know Spanish and can engage with callers by listening with empathy, communicating effectively, and capturing accurate information while following our clients scripts, protocols, and processes. Customer Service Representatives at Enhancor provide friendly, professional, and comprehensive support to our clients' customers. As this position requires extensive documentation and notation for high-level corporate clients, so keeping that in mind we are providing 24-hour support 365 days a year working in rotational shifts. Therefore, we can offer our team members flexible work hours around the clock! Youll uncover challenges that enliven you as you grow professionally and explore career opportunities based on your interests and abilities. If you are looking for a stable career, join us! Duties & Responsibilities: Flexibility to work during the US and rotational shift is essential. Message intake & dispersal. Providing support through voice, chat, or calls. Scheduling & appointment setting. Order intake. Opening trouble tickets. Email response. Monitoring system alerts. Immediate notification of emergent issues and more. After Hours Emergency Call Handling. Complaints and Escalation Handling. Qualifications & Skills: Should know Spanish. A welcoming voice with an upbeat tone. Typing speed must be over 25 WPM. A test will be administered. Excellent customer service and computer literacy skills. Excellent command of grammar and spelling must be adept at paying attention to detail. Flexible, a team player with exceptional verbal and communication expertise. Computer skills in a Windows-based environment. Must be available to work a weekend day (Sat or Sun each week). Training will last approximately one week. In your second week, you will move to your new set schedule. Good attendance & schedule adherence following.