Senior Modern Workspace Provisioning Administrator

We're seeking a highly skilled Senior Modern Workspace Provisioning Administrator to join our Digital Technology Services team. In this role, you will be responsible for ensuring seamless provisioning, configuration, and lifecycle management of end-user devices using Microsoft Intune, SCCM, and modern imaging technologies. The ideal candidate will bring deep technical expertise in endpoint management, a passion for automation, and a strong focus on end-user experience. You will work closely with IT, security, and compliance teams to optimize provisioning workflows, enhance system performance, and maintain security and compliance across the organization.

TeKnowledge

You'll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.

Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career developmentensuring you stay ahead in an ever-evolving world.

Why You'll Enjoy It Here:

• Be Part of Something Big

  A growing company where your contributions matter.

• Make an Immediate Impact

  Support groundbreaking technologies with real-world results.

• Work on Cutting-Edge Tech

  AI, cybersecurity, and next-gen digital solutions.

• Thrive in an Inclusive Team

  A culture built on trust, collaboration, and respect.

• We Care

  Integrity, empathy, and purpose guide every decision.

We're looking for innovators, problem-solvers, and experts ready to drive change and grow with us.

We Are TeKnowledge. Where People Lead and Tech Empowers.

Responsibilities

Provisioning & Lifecycle Management

• Design, implement, and maintain modern device provisioning workflows using Microsoft Intune (Autopilot, ESP, Enrollment Profiles).
• Manage and optimize SCCM infrastructure for OS deployment, application packaging, and patch management.
• Develop and maintain custom device imaging solutions across hardware platforms.
• Automate provisioning tasks using PowerShell and other scripting tools.

Documentation & User Support

• Create adoption materials, including manuals, presentations, and technical documentation.
• Maintain accurate documentation of provisioning processes, configurations, and SOPs.
• Provide technical support and training to end-users.

System Performance & Security

• Monitor and troubleshoot provisioning failures, deployment issues, and endpoint compliance.
• Ensure data integrity, security, and compliance with company policies, GDPR, and PII standards.
• Collaborate with security and compliance teams to enforce device configuration baselines and policies.
• Participate in crisis management, incident response, and vulnerability assessments.

Collaboration & Continuous Improvement

• Work closely with IT and business stakeholders to align solutions with organizational needs.
• Contribute to capacity planning, upgrades, and system optimization.
• Stay informed on new security technologies, systems, and services, proactively identifying opportunities for innovation.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (required). Technical or Master's degree preferred.
• 59 years of experience in device provisioning, endpoint management, or related IT roles.
• Proven experience with Microsoft Intune, SCCM, OS deployment, and application packaging.
• Hands-on experience with automation and scripting (e.g., PowerShell).
• Strong troubleshooting, analysis, and problem-solving skills.
• Infrastructure & Security certification or relevant experience/knowledge (required).
• Security certifications such as CompTIA Security+, CEH, CISSP, GCIH, or OSCP (advantage).
• ITIL v3/v4 Foundation (advantage).
• Analytical thinking and system performance optimization.
• Excellent verbal and written communication skills.
• Strong collaboration and project management abilities.
• Customer-service orientation with commitment to high-quality support.
• Proactive, adaptable, and eager to learn new technologies.
• Ability to manage multiple tasks/projects and meet deadlines.
• Knowledge of security best practices, compliance, and regulatory requirements (GDPR, PII).
• Professional fluency in English (written and spoken).

YNV group is an equal opportunity employer, and we believe in celebrating diversity, equity, and inclusion. We are committed to building an equitable environment by providing fair employment opportunities in our communities without regard to gender, ethnicity, socio-economic background, disability, marital and veteran status. Our employees join us in adopting, celebrating, and championing our drive towards building an equitable opportunity environment. We do not and will not ask you to send or share with us any sensitive personal data.